(Who are you? How much experience, Experience in what? seeking what?)
Overview
4
4
years of professional experience
1
1
Certification
Work History
Recreation Leader
The Gathering Church
08.2021 - Current
Delivers excellent customer service and organize engaging activities across multiple roles
Youth Ministry:
Age ranges
Nursery: (1-5): Sundays - Provide childcare for infants, safety, entertainment, changing diapers, teaching, engaing. Teaches lessons plans - values, discipline, arts and crafts
Elementary children (5-11): Support with tutoring Math and English. Engaging activities - teamwork, respect, competition, service. Sports, creative games, physical education, Childcare. Lesson plans.
Middle School (11-13): Zion youth group: Room set-up, facility set up, organizing activities, organize topical studies, outside activities, meal preparation and service, teaching leadership skills, management/supervision.
High School (14-18):Room set-up, facility set up, organizing activities, organize topical studies, outside activities, meal preparation and service, teaching leadership skills, management/supervision.
Young Adults (18-29): Lead group settings: Life scenarios facilitating group discussions: Morals, values, anxiety, depression, mental health and emotional wellness, work ethic, community service, organize outside activities.
Organize games, hospitality, cooking, teach, work with elementary kids, in charge of recreation (sports activities, game activity, interact with kids, follow programming, policies.
As a barista thrive in fast paced environment while constantly serving high quality drinks
Mentored youth and lead events, developing strong communication and leadership skills
Social Media Management: Scheduling and creating content utilizing instagram, webpage management (shopify), photography, videography.
Custodial work (restrooms, facilities, organized)
Creative: thematic planning, social media, decoration, painting, crafting, wood work
Industrial kitchen: Stove, oven, dishwasher.
Barista: Run the church cafe, community members served, 100 per week, special events. Experience with a super automatic Express Drink Machine - Brevo Express Machine. Create drinks and menu's. Inventory, supplies, in charge of money. Quality, food/beverage safety.
Gained experience working with people from diverse backgrounds, strengthening hospitality and interpersonal abilities.
Efficiently balancing multiple responsibilities, demonstrating adaptability and time management.
Developed positive and productive relationships with kids, parents and staff.
Facilitated team-building exercises among participants to promote cooperation, communication skills development.
Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
Maintained inventory of supplies and equipment with established sign-out procedures.
Food & Beverage Team Member
Target
11.2023 - 08.2024
The Zebra machine used by Target for inventory management is the Zebra TC51, an Android-based device that has replaced the previous iPod Touch devices. This device is part of Target's MyDevice program and is designed for sales floor activities, stocking, and other purposes. The TC51 features 4G and Wi-Fi connectivity, runs the Android 6.0 Marshmallow operating system, and is powered by Zebra’s Mobility DNA software suite. It also includes a 1.8 GHz hexa-core 64-bit processor, which allows for enterprise apps to run up to five times faster while consuming 15% less power than other devices on quad-core platforms.
Perishable and non perishable
Healthcodes: Glass codes, safety codes, clean up.
Coordinating with Inbound team, 3 tier, stock and restock, inventory
Describe Shift cycle
Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
Execute all federal, state and local adult beverage laws as they apply to your business.
Appropriately use and care for in-store and personal protective equipment; follow equipment control guidelines.
Always demonstrate a culture of ethical conduct, safety and compliance.
Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.
Create a welcoming experience by greeting guests as you are completing your daily tasks.
When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
Thank guests and let them know we’re happy they chose to shop at Target.
All other duties based on business needs
Deliver an exceptional guest experience, providing a fresh and full shopping experience during all hours of operations, prioritizing the guest’s needs over task.
Uphold and maintain the execution of the Food & Beverage Standards.
Execute Food & Beverage processes including food deliveries, replenishment, straightening merchandise, in-stocks routines, data accuracy, culling, rotation, cleaning, signing and organizing and storing reserve product.
Follow all food safety requirements as outlined in Target’s policies and procedures.
Use sampling and suggestive selling to promote products and increase sales.
Work with vendors to proactively set, maintain and make planned changes to salesfloor merchandise displays and to keep organized backroom space.
Locate and identify damaged, recalled or expired items and process according to Target’s policies and procedures.
Guest service fundamentals and experience building a guest first culture in Food & Beverage
Provide guests with information around when to purchase items and in what quantity, as well as storage tips
Food & Beverage business fundamentals: department sales trends, inventory, quality and freshness management, guest shopping patterns and pricing and promotions strategies
Food seasonality, freshness and quality, food safety standards and routines, and merchandising
Accurately handle cash register operations as needed
Climb up and down ladders
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
Sales Associate
PacSun-Pacific Sunwear
08.2021 - 08.2023
organize whole store to the standard of corporate expectations: Ability to follow instructions, compliance, quality control, quality insurance
Hospitality and Customer Service - communication, attentiveness, personable, foresight
Point of Sales System - get name of system, what is the purpose of the system?
Purchase history, exchanges, Return Policy
Sales: Knowledge of the product, understand needs of customer, and Communicate product to customer, relationships, leadership
Line control, pace control, teamwork, multitask, sell efficiently: 1 product per person,
Drives sales by using strong knowledge of products, brand, fashion, and trends
Provided excellence customer service and style recommendations to boost customer satisfaction
promoted to top sales associate for consistence performance and strong work ethic
earned a rise in recognition of dedication and results
loss prevention
CPR certified
Tier 4 sales associate, 50 sales per shift, 1500 sales per quarter
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.