David Bolejack
Bellview,FL
Summary
As I was responsible for overseeing and managing the daily operations of the IT department, ensuring optimal performance, effective project execution, and technical support. This role focuses on maintaining and developing IT infrastructure, improving user support, and coordinating technology-driven initiatives that align with organizational goals.
Overview
1
1
Certification
Work History
IT Manager
University of West Florida Center for Cyber Security
- As I was responsible for overseeing and managing the daily operations of the IT department, ensuring optimal performance, effective project execution, and technical support
- This role focuses on maintaining and developing IT infrastructure, improving user support, and coordinating technology-driven initiatives that align with organizational goals
- Supervise and manage daily IT department operations, including projects and staff support
- Develop and maintain IT infrastructure, including servers, networks, and storage systems
- Implement virtualization solutions (e.g., VMware ESXi) to reduce hardware costs
- Provide hardware and software support to ensure effective troubleshooting and resolution
- Deliver high-quality customer service through user IT support and issue resolution
- Perform routine maintenance to optimize system functionality and performance
- Analyze business needs to design tailored IT solutions
- Lead and coordinate IT projects to achieve department goals and objectives
- Train staff in new technologies, processes, and IT procedures
- Manage project/program delivery to meet quality and performance benchmarks
- Collaborate with department heads and managers to create aligned IT strategies
- Assess technology use and recommend process or infrastructure improvements
- Ensure contract compliance with company standards and policies
- Facilitate team communication during IT implementations and transitions
- Oversee department budgets, verifying invoice accuracy and approving expenditures
- Develop and enforce IT security policies to safeguard data integrity
- Negotiate vendor agreements for hardware/software procurement
- Create and maintain disaster recovery plans for critical applications
- Regularly monitor system performance and identify enhancement opportunities
- Produce detailed documentation on system configurations and IT processes
- Oversee the acquisition and installation of necessary equipment
- Proven experience managing IT infrastructure and teams
- Strong expertise in virtualization technologies and IT security best practices
- Excellent project management, budgeting, and vendor negotiation skills
- Effective communicator with the ability to train staff and facilitate team coordination
- This position offers an opportunity to drive impactful technology solutions, enhance operational efficiency, and lead a skilled IT team within a dynamic organizational environment
System Administrator
Excell\CompCon\Flordia Power and Light
- As the System/Network Support Specialist is responsible for providing comprehensive technical support, troubleshooting network and connectivity issues, and managing hardware, software, and networking components
- This role involves working closely with internal teams to maintain optimal network infrastructure, enhance system security, and deliver user support
- Offer technical support to network users and troubleshoot hardware, software, and connectivity issues
- Upgrade firmware on routers, switches, firewalls, and other networking devices as required
- Configure, monitor, and maintain routers, switches, firewalls, and other networking hardware
- Manage user accounts on Windows Active Directory domain controllers, including creation, updates, and password resets
- Collaborate with internal teams to design, implement, and support network and infrastructure solutions
- Monitor system logs to detect and address suspicious activities, malware threats, or unauthorized access attempts
- Support the design, installation, and maintenance of internal systems and networks in multi-protocol environments
- Develop scripts to automate system optimization and maintenance tasks
- Work with network users to resolve system issues and ensure optimal network performance
- Configure and maintain email applications and virus protection software
- Test computer hardware, networking software, and operating systems to ensure reliable performance
- Proven experience in network support, hardware/software troubleshooting, and system configuration
- Strong understanding of network devices, including routers, switches, and firewalls
- Proficiency in Active Directory management and system security practices
- Ability to develop scripts to automate processes and improve efficiency
- Effective communicator with strong problem-solving skills and a commitment to continuous improvement
- This role is ideal for an individual skilled in network management and optimization, who can provide responsive user support while maintaining robust system and network security
System Engineer
Fahrenheit IT/Lansing Board of Water and Light (BWL)
- As the System/Network Support Specialist is responsible for providing comprehensive technical support, troubleshooting network and connectivity issues, and managing hardware, software, and networking components
- This role involves working closely with internal teams to maintain optimal network infrastructure, enhance system security, and deliver user support
- Manage and engineer O365, Intune, Azure, Azure AD, Exchange, Teams, and Skype for Business environments
- Configure Intune for corporate and BYOD Android and iOS devices
- Decommission on-premises Exchange servers, migrating data to O365
- Set up and configure C Class USC chassis for security video systems
- Upgrade domain functional levels (2008 to 2012R2) and manage Active Directory
- Monitor and maintain SolarWinds for server performance and critical service availability
- Build and manage new data centers
- Perform server maintenance, OS upgrades, patching, and firmware updates
- Provide remote technical support across multiple locations using RDP and TeamViewer
- Manage DNS zones, DHCP scopes, and collaborate with departments for smooth IT operations
- Implement server virtualization technologies, including Hyper-V and VMware ESXi
- Migrate legacy data using scripting tools like PowerShell or Bash
- Develop and maintain detailed IT documentation, adhering to ITIL standards
- Configure servers to meet specified functional needs and provide project cost/design advice
- Expertise in cloud services (O365, Azure) and virtualization technologies (VMware)
- Strong skills in server configuration, network management, and technical support tools
- Experience with scripting (PowerShell, Bash) for system automation
- Effective communicator with a proactive approach to maintenance, design, and collaboration
- This role suits an individual with in-depth experience managing complex IT systems and a passion for enhancing operational efficiency and infrastructure stability
Capacity Management for the US Treasury
DXC/Perspecta
- As Capacity Management Specialist I was tasked with monitoring, analyzing, and optimizing IT resources for the U.S
- Treasury and Federal Reserve of Virginia, requiring government security clearance
- Responsibilities include providing recommendations for enhancing hardware capabilities, developing reports, and collaborating with diverse stakeholders to ensure seamless treasury operations
- Monitor Treasury and Reserve of Virginia computer resources, including CPU, storage, and data center assets
- Advise on resource allocation, data center capacity, and hardware upgrades
- Prepare and present capacity reports to senior Treasury officials, recommending equipment purchases to support growth
- Build and maintain relationships with financial institutions, government agencies, and other key stakeholders
- Create utilization trend reports and optimize capacity management strategies
- Develop effective cross-departmental collaborations, including IT, Risk Management, and Compliance teams
- Generate ad hoc reports for senior leadership on operational matters
- Proven expertise in capacity planning and IT resource optimization
- Strong analytical, communication, and relationship-building skills
- Experience in monitoring large-scale computer resources and data centers
- This role is ideal for a capacity management professional adept at strategic resource planning and cross-functional collaboration within high-security environments
Sr. IT Administrator
Dakkota Integrated Systems
- As Sr
- IT Administrator is responsible for designing, managing, and maintaining robust virtual and physical IT infrastructures across multiple environments
- This role entails configuring and optimizing VMWare systems, administering Office 365, managing Active Directory, and collaborating with vendors to ensure reliable IT operations
- Design, build, and administer VMWare vSphere, ESX hosts, and virtual environments, including SAN setup and replication
- Build and cable server racks, including installation of networking, UPS, and monitoring equipment
- Configure VMWare Distributed Resource Scheduling with high-availability and fault tolerance
- Manage Office 365 through PowerShell, including mail rules, domain additions, Office deployments, and Intune mobile management
- Install, manage, and upgrade Citrix environments (Presentation Server 4.5 to XenApp 7.12)
- Administer Windows Servers, Active Directory, GPOs, P2V servers, and VEEAM backups
- Lead Active Directory migrations, manage domain controllers, and oversee SAN and iSCSI connections
- Provide technical support, system backups, and disaster recovery operations
- Create and maintain IT asset documentation and train users on systems and processes
- Research and implement new technologies to enhance system efficiency
- Extensive experience with VMWare, Windows Server, Active Directory, SAN management, and Office 365
- Proven skills in virtualization, system upgrades, and infrastructure design
- Strong problem-solving, communication, and technical support abilities
- Ideal candidates will excel at managing complex IT infrastructures and delivering optimal performance and reliability across enterprise-level systems
IT Administrator
Stefanini
- As the Senior Virtualization Systems Engineer manages and optimizes virtual environments to ensure seamless performance and resource efficiency
- This role involves designing, building, and maintaining virtualized systems, data centers, and network infrastructure to support enterprise-wide needs
- Manage and maintain over 500 virtual servers and 30 hosts, configuring VMWare Distributed Resource Scheduling for high-availability and fault tolerance
- Install, configure, and administer VMware ESX hosts and new data center components, including HP Blade Chassis, SAN shelves, and fiber connections
- Design, build, and support VMWare View/Horizon environments with 150+ VDI sessions for global operations
- Administer Windows Servers, Active Directory, GPO, Exchange, SQL clusters, and P2V migrations
- Monitor and optimize server performance using tools like SolarWinds and vSphere client, troubleshoot issues, and perform system backups and upgrades
- Support end users through remote desktop sessions, document engineering processes, and implement automation using scripting tools such as PowerShell
- Evaluate and integrate new technologies, ensuring infrastructure scalability and efficiency
- Extensive experience with VMWare vSphere/ESXi, SAN storage, and data center management
- Strong expertise in Windows Server, Active Directory, and networking concepts
- Proficiency in scripting and automation tools to enhance system performance
- Effective communicator with problem-solving capabilities, capable of handling complex IT environments
- This role suits an experienced virtualization engineer who can lead and manage complex IT infrastructure, delivering optimized virtual solutions to meet organizational objectives
Sargent Non-commissioned Officer (NCO)
US Air Force/Firefighter
- As a NCO, Station Captain and Crew Chief, I was responsible for overseeing the operations of the fire station and leading a crew to manage emergency response efforts
- I play a crucial role in firefighting, emergency medical services, training, equipment maintenance, and public education, ensuring the safety of the community and your team
- Lead daily fire station operations and manage crew activities during emergencies
- Supervise and train new Airmen and firefighters in safety protocols and firefighting techniques
- Respond promptly to fire alarms, accidents, and emergencies, utilizing effective communication during high-pressure situations
- Operate firefighting equipment such as trucks, hoses, ladders, and pumps with precision
- Perform fire suppression, rescue operations, and provide first aid and emergency medical services at incident sites
- Conduct routine equipment maintenance and safety checks on firefighting apparatus and personal protective gear
- Educate the public on fire prevention, safety, and emergency preparedness through community outreach programs
- Inspect buildings for fire hazards, ensure compliance with fire codes, and participate in fire drills and training exercises
- Investigate fire causes and ensure proper documentation of all firefighting activities, equipment, and inspections
- Collaborate with police and paramedics in emergency response efforts and rescue operations
- Maintain physical fitness and attend training sessions to stay current on firefighting techniques and procedures
- Salvage property, ventilate structures, and ensure all hazardous materials are safely contained
- Strong leadership and communication skills, with experience managing emergency situations
- Certified firefighter with expertise in firefighting operations, hazardous materials handling, and emergency medical services
- Ability to operate specialized firefighting equipment and vehicles safely and effectively
- Experience in fire prevention, code compliance, and conducting fire safety inspections
- Dedicated to continuous learning and maintaining high physical fitness standards for emergency response
- This role is ideal for an experienced firefighter with leadership skills who can manage both the technical and operational aspects of a fire station while ensuring the safety and training of their team
Education
Associate of Science - Computer And Information Sciences
Okaloosa-Walton Junior Collage
Niceville, FL06-1986
Skills
- IT asset management
- Network administration
- Technical troubleshooting
- Team development
- Application support
- Team collaboration
- IT procurement
- IT compliance
- IT infrastructure
- Cybersecurity best practices
- Disaster recovery
- Change management
- Operating system management
- Information security
- ITIL framework
- Technical support
Certification
- Basic Life Support Certification (BLS)
- Microsoft Certified, Azure Administrator Associate - Microsoft.
- VMware Certified Professional – Data Center Virtualization 2020 (VCP-DCV 2020) - VMware, Inc.
- CompTIA Security+ - Computing Technology Industry Association (CompTIA).
- Citrix Certified Associate – Networking (CCA-N) – Citrix Systems, Inc.
Timeline
- Basic Life Support Certification (BLS)
- Microsoft Certified, Azure Administrator Associate - Microsoft.
- VMware Certified Professional – Data Center Virtualization 2020 (VCP-DCV 2020) - VMware, Inc.
- CompTIA Security+ - Computing Technology Industry Association (CompTIA).
- Citrix Certified Associate – Networking (CCA-N) – Citrix Systems, Inc.
IT Manager
University of West Florida Center for Cyber Security
System Administrator
Excell\CompCon\Flordia Power and Light
System Engineer
Fahrenheit IT/Lansing Board of Water and Light (BWL)
Capacity Management for the US Treasury
DXC/Perspecta
Sr. IT Administrator
Dakkota Integrated Systems
IT Administrator
Stefanini
Sargent Non-commissioned Officer (NCO)
US Air Force/Firefighter
Associate of Science - Computer And Information Sciences
Okaloosa-Walton Junior Collage
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