Summary
Overview
Work History
Education
Certification
References
Timeline
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David Bonaparte

Temecula,CA

Summary

Business-conscious General Manager bringing over over 20 years of experience in parking industry. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery.

Overview

24
24
years of professional experience
1
1
Certification

Work History

General Manager

WallyPark - L&R Group of Companies
San Diego, CA
01.2018 - Current
  • Responsible for the complete oversight for financials and operations including but not limited to.
  • Providing exceptional valet parking, self-parking and shuttle service for customers traveling to and from the San Diego Airport.
  • Preparation of budgets/monthly reviews of profit/loss statement.
  • Understand, implement, and deliver all requirements that are outlined within the contractual agreement between WallyPark and our vendors.
  • Monitor, review, and analyze the market rate structures.
  • Managing, planning, scheduling, training, and directing the activities of Supervisors and staff members to ensure service levels are met.
  • Submit daily, weekly, monthly, and Annual financial and operational reports as required.
  • Developing client relationship and business retention.

Assistant Manager

LAZ Parking, John Wayne Airport
Orange, CA
01.2017 - 01.2018
  • Identifying high potential employees to support the organization's continued growth.
  • Inspect all facilities and oversee maintenance and cleaning schedules to ensure contractual cleaning requirements are met.
  • Responsible for supervisor development.
  • Submit weekly and monthly reports to Airport Director.
  • Responsible for analyzing and submitting payroll to ensure lunch violations and monthly budget payroll projects were met.
  • Monitor control room, dispatching and provided supervisor and CSR training to ensure contractual requirements.

General Manager

San Diego Airport Parking Company
San Diego, CA
01.2015 - 01.2017
  • Responsible for managing and directing the daily operations for both the self-parking and valet operation and coordinate parking for satellite and overflow parking.
  • Also responsible for managing the shuttle operation and providing transportation for customers to and from the San Diego Airport, cruise terminals, trolly and train stations.
  • Additional responsibilities include but not limited to; hiring, providing monthly training for customer services representative, valets and shuttle drivers, managing customer disputes and automobile claims, developing strategic ideas to enhance all phases of the parking operations to ensure customer satisfaction and shuttle timelines are met.
  • Manage is responsible for monitoring the daily maintenance and proper operation of both Electric and Renewable Diesel shuttles.

General Manager

WallyPark LLC
San Diego, CA
01.2011 - 01.2015
  • Responsible for the day to day operations management of an off-airport location.
  • WallyPark LLC is the parking operator for the McMillin Company and one of twelve locations located throughout the country supported by the corporate office in Los Angeles California.
  • The General Manager is the on-site representative and interacts with the client and the corporate office to ensure the proper operation of the parking facility.
  • Responsibilities include but not limited to; development of the onsite management team, scheduling of cashiers, dispatchers, shuttle drivers and to ensure the proper flow of traffic and personnel to maintain exceptional service for customers, promoting a harmonious work environment, hiring and training employees and making sure employees adhere to all company written and safety policies.
  • Additional responsibilities include; managing shuttle maintenance program and making sure enough shuttles remain in service to provide adequate service to meet the demands of the operation, maintaining facility by conducting daily routine inspections, monitoring the maintenance of parking equipment and other machinery associated with the parking operation to ensure equipment is operational at all times, recommending new ideas, concepts to meet the needs of the organization, responsible for monitoring the profitability of the location by monitoring both revenue and expenses and ensuring budget projections are met, submitting daily and monthly reports to both the client and corporate office, ensure that proper parking, security, cash control and customer service procedures are being adhered to, auditing daily reports and responding to and resolving customer concerns.

Manager

Ampco System Parking, Symphony Towers
San Diego, CA
01.2011 - 01.2011
  • Responsible for the successful operation of the self-parking and valet operations at the Symphony Towers office owned and managed by the Irvine Company.
  • Communicated with property management team, tenants and persons outside the organization to ensure proper coordination for all University Club events, Copley Symphony Hall concerts, Sheraton employee and guests parking needs as well as monthly and transient parkers.
  • Information was communicated in person, in writing or by telephone or e-mail.
  • Additional responsibilities included but not limited to:.
  • Responsible for the collection of monthly parking fees, reviewing lease agreements to ensure tenants are billed correctly, deleting or adding parkers as needed, auditing parking data to prevent fraud or misuse of the revenue control and parking systems.
  • Analyzing information and evaluating results to choose the best solution and solve problems.
  • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

General Manager

Five Star U Street Parking, Washington Dulles International Airport
Dulles, VA
01.2007 - 01.2010
  • The General Manager is the primary liaison between Five Star Parking and the Metropolitan Washington Airport Authority.
  • The General Manager is also responsible for the proper management, operation, maintenance, development, and promotion of the Washington Dulles International Airport's public parking operations.
  • Specific duties and responsibilities include, but are not limited to management of day to day operations; oversight of the human resources functions; coordination of the budget process; leadership in resolving operational, management and customer service problems, etc.
  • Additional responsibilities also include; fleet maintenance for service vehicles, routine inspection of all facilities, evaluating and submitting request and making recommendations on existing parking operations, working with Authority to resolve equipment issues, holding weekly staff meetings to ensure that goals and projects are being met and to discuss potential and ongoing issues.
  • Music Center / Walt Disney Concert Hall / Los Angeles County Facilities Oversee the day to day operations for theatre performances at the performing arts venues and County of Los Angeles parking facilities.
  • Responsibilities included but not limited to; the collection of revenue derived from the collection of transient and monthly parking revenue, special events, preparing and review of billing for LA County administration, valet parking operations, scheduling and providing traffic directors for special events and routine maintenance of all facilities.
  • Served as liaison between Five Star Parking and County of Los Angeles and responsible for contract compliance and ensuring that monthly budget projections are met.

Project Specialist / Management Consultant

Lindberg Parking
San Diego, CA
01.2005 - 01.2007
  • Hired to analyze and optimize parking revenue and procedures at major parking facilities.
  • Responsible for analyzing results to discover efficient ways to utilize resources and devising strategies and procedures to resolve potential and existing problems.
  • Delegated responsibilities and designated time schedules to achieve specific goals.
  • Trained managers and staff members on how to utilize and maximize use of existing parking equipment.
  • Worked in conjunction with marketing team and provided recommendations for specific procedures and materials or equipment to be used in the acquisition of parking facilities.

Manager

Five Star Parking, Park Shuttle & Fly
San Diego, CA
01.2001 - 01.2005
  • Manage the day-to-day operation at Park Shuttle & Fly, an off-airport parking facility operated by Five Star Parking for the San Diego Unified Port District.
  • Scope of the operation included, providing shuttle service and ensuring quality customer service for customers arriving and departing from the San Diego Airport.
  • Additional requirements also include managing profitability, analyzing monthly statements, preparing budgets, interviewing skills and determining staffing levels for special events, determining fiscal requirements and preparing budgetary recommendations, verifying and reconciling expenditures of budgeted funds, preparing and reconciling monthly revenue and summary reports to landlord.
  • Manager is also responsible for the collection of transient and monthly parking fees and vehicle inventory, monitoring shuttle preventive maintenance program and recommend replacement as required, maintaining liaison with San Diego Unified Port District team members to provide appropriate information, maintaining records of revenue received, managing various personnel actions including but not limited to, hiring and performance evaluations and developing and maintaining procedures and guidelines for maintenance personnel to ensure customer’s expectations are met.

General Manager

San Diego International Airport
  • Scope of responsibilities included the professional management and operation of the on and off-airport parking facilities for the San Diego County Regional Airport Authority.
  • Some of the services included providing shuttle services and customer services representatives, which are for the accommodation and convenience of airport passengers, the public and airline employees.
  • Specifically, the responsibilities include but not limited to:.
  • Responsible for maintaining the parking access and revenue control equipment, Pay-on Foot Stations and ticket dispensers.
  • Operating and maintaining the Automated Vehicle Identification (AVI) system.
  • Providing roving security throughout the public and employee parking areas.
  • Oversee the centralized cash counting functions.
  • Collecting, depositing and accounting for the proper parking fees due to the Airport Authority.
  • Monitoring employee parking lots and issue parking citations as directed by the Airport Authority.
  • Performing other operational, maintenance and customer service tasks as specified by the Airport Authority.
  • Submitting monthly revenue and credit card reports as well as monthly statements.
  • Ensuring the proficient ingress and egress of the taxi and shuttle services to meet the needs of the patrons throughout the airport.

Education

Associates Degree - Business Administration / Accounting

Palmer School of Business

Certification

Project development – Five Star Parking Facility – Park Shuttle & Fly CPP “Certified Parking Professional” Certification – National Parking Association

References

REFERENCES Personal and professional references available upon request.

Timeline

General Manager

WallyPark - L&R Group of Companies
01.2018 - Current

Assistant Manager

LAZ Parking, John Wayne Airport
01.2017 - 01.2018

General Manager

San Diego Airport Parking Company
01.2015 - 01.2017

General Manager

WallyPark LLC
01.2011 - 01.2015

Manager

Ampco System Parking, Symphony Towers
01.2011 - 01.2011

General Manager

Five Star U Street Parking, Washington Dulles International Airport
01.2007 - 01.2010

Project Specialist / Management Consultant

Lindberg Parking
01.2005 - 01.2007

Manager

Five Star Parking, Park Shuttle & Fly
01.2001 - 01.2005

General Manager

San Diego International Airport

Associates Degree - Business Administration / Accounting

Palmer School of Business
Project development – Five Star Parking Facility – Park Shuttle & Fly CPP “Certified Parking Professional” Certification – National Parking Association

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