Summary
Work History
Education
Skills
Timeline
Generic

David Bonilla

Arlington,TX

Summary

Driven professional with extensive experience at Hot Harrys, excelling in customer service and cleaning. Demonstrated ability to enhance customer satisfaction and loyalty through effective problem-solving and empathy. Skilled in cash handling and maintaining pristine environments, consistently meeting business needs with a strong work ethic and integrity. Fluent in Spanish and English, adept at fostering positive relationships and ensuring operational excellence.

Work History

Cashier, Cooker, Server

Hot Harrys
02.2024 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Cleaner

Seven Cleaner Servers
02.2024 - 05.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Confirmed all cleaning tools and equipment were stored properly after use.

Education

High School Diploma -

Lamar High School
Arlington, TX
05.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing

Timeline

Cashier, Cooker, Server

Hot Harrys
02.2024 - 05.2024

Cleaner

Seven Cleaner Servers
02.2024 - 05.2024

High School Diploma -

Lamar High School
David Bonilla