David Bornt
Olympia
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
13
13
years of professional experience
Work History
Equipment Technician
Department of Enterprise Services
12.2024 - Current
- Ensured quality control by inspecting finished vehicles for cleanliness, addressing any missed areas or issues before releasing to the customer.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Streamlined workflow by maintaining accurate inventory of cleaning supplies, ensuring timely replenishment as required.
- Enhanced customer satisfaction by providing thorough interior and exterior car cleaning services.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Squad Leader
United States Army
02.2017 - 11.2023
- Assisted subordinates in setting achievable goals aligned with their career aspirations as well as organizational objectives, promoting both personal development and overall unit success.
- Maintained property and equipment inventory and crew assignments.
- Maximized performance by monitoring daily activities and mentoring team members.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Manager
Wingman Wings
05.2023 - 09.2023
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.
- Oversaw daily operations, ensuring compliance with health and safety regulations, and maintaining clean and welcoming environment.
- Organized successful special events that contributed to increased sales figures.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Golf Course Attendant
Troy Country Club
06.2015 - 10.2017
- Delivered exceptional customer service through timely resolution of guest complaints or concerns regarding their experience at the facility.
- Aided in the training of new hires, ensuring they were equipped with knowledge of golf course policies and procedures.
- Logged daily course activities and reported on golf injuries or other notable incidents.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Applebee's Neighborhood Grill & Bar
03.2012 - 03.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Tamarac High
Brunswick NY06-2015
Skills
- Computer skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Active listening
Timeline
Equipment Technician
Department of Enterprise Services
12.2024 - Current
Manager
Wingman Wings
05.2023 - 09.2023
Squad Leader
United States Army
02.2017 - 11.2023
Golf Course Attendant
Troy Country Club
06.2015 - 10.2017
Server
Applebee's Neighborhood Grill & Bar
03.2012 - 03.2013
High School Diploma -
Tamarac High
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