David Boutsomsy
Osceola,IN
Summary
Dynamic law enforcement professional with extensive experience at the South Bend Police Department, skilled in conflict de-escalation and community engagement. Proven track record in reducing crime rates through proactive policing and exceptional problem-solving abilities. Adept at conducting thorough investigations and building trust within diverse communities. CPR/First Aid certified.
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced with managing client accounts and driving sales growth through effective communication and negotiation. Utilizes deep understanding of client needs to deliver tailored solutions that enhance satisfaction and loyalty. Track record of building strong relationships and achieving sales targets through strategic planning and execution.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Police Officer
South Bend Police Department
10.2016 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly in city of approximately 100,000 residents.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted preliminary investigations at scenes of major crimes.
Correctional Officer
South Bend Community Re-Entry Center
07.2015 - 10.2016
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Correctional Officer
Indiana Department Of Corrections
12.2014 - 07.2015
- Mitigated potential security breaches with vigilant contraband detection practices.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls of over 300 inmates.
- Supervised inmates during meals, recreation and other activities.
EMT-Basic
Prompt Ambulance Service
09.2012 - 12.2014
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
Account Manager, Inside Sales
Rent A Center Warehouse & Retail Store
03.2005 - 09.2012
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
- Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
- Developed strong relationships with key clients, resulting in increased account retention and growth.
- Oversaw contract negotiations, ensuring mutually beneficial terms were agreed upon between the company and clients.
- Consistently maintained high levels of client satisfaction through proactive communication and prompt problem resolution.
- Conducted thorough market research to identify emerging industry trends, adjusting sales strategies accordingly.
- Maintained a high level of product knowledge, enabling confident and informed sales presentations to potential clients.
- Updated accounts and maintained long-term relationships with clients.
Education
Associate Of Applied Science - Criminal Justice
Ivy Tech Community College of Indiana
South Bend, INCriminal Justice
Harford Community College
Bel Air, MDCriminal Justice
Delaware State University
Dover, DEHigh School Diploma - General Studies
Stephen Decatur
Berlin, MD06.1999
Skills
- Report writing
- De-escalation techniques
- Community engagement
- Criminal investigations
- Community relations
- Crisis intervention and deescalation
- Law enforcement
- Cultural awareness
- Search and seizure procedures
- Domestic violence prevention
- Conflict resolution tactics
- Investigative skills
- CPR/First aid certified
Certification
- CFR - Certified First Responder
- CRISIS INTERVENTION
- INDIANA LAW ENFORCEMENT ACADEMY
- INDIANA DEPARTMENT OF CORRECTIONS
Languages
Laotian
Native or Bilingual
Timeline
Police Officer
South Bend Police Department
10.2016 - Current
Correctional Officer
South Bend Community Re-Entry Center
07.2015 - 10.2016
Correctional Officer
Indiana Department Of Corrections
12.2014 - 07.2015
EMT-Basic
Prompt Ambulance Service
09.2012 - 12.2014
Account Manager, Inside Sales
Rent A Center Warehouse & Retail Store
03.2005 - 09.2012
Associate Of Applied Science - Criminal Justice
Ivy Tech Community College of Indiana
Criminal Justice
Harford Community College
Criminal Justice
Delaware State University
High School Diploma - General Studies
Stephen Decatur
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