Summary
Overview
Work History
Education
Skills
Timeline
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DAVID BOYETT

Midland City,AL

Summary

Accomplished Sales Professional with a proven history of excellence in driving new business and revenue as both an Account Executive and Sales Manager. Employing and coaching Consultative and Solutions Selling techniques to achieve and exceed monthly sales goals while building business relationships with key accounts and establishing strategic partnerships.

Overview

21
21
years of professional experience

Work History

Account Director II

Windstream Enterprise
04.2023 - Current
  • Cultivate and maintain strong relationships with 25+ key enterprise clients, resulting in 92% client retention rate and 15% increase in customer satisfaction scores
  • Manage daily client communications and quarterly business reviews, identifying upsell opportunities that generated $1.2M in additional annual revenue
  • Collaborate with cross-functional teams to develop customized telecommunications solutions, reducing implementation time by 22%
  • Conduct weekly strategic account planning sessions to align solutions with client business objectives, resulting in 18% expansion of services within existing accounts
  • Personally oversee the entire sales cycle from prospecting to close, maintaining a 35% higher close rate than department average
  • Develop and implement targeted account growth plans that increased average contract value by 24% year-over-year
  • Negotiate complex contracts worth $50K-$500K monthly, consistently exceeding quarterly targets by 15-20%

Field Service Technician

Xerox Corporation
10.2022 - 04.2023
  • Diagnosed and repaired 8-10 Xerox printers, copiers, and multifunction devices daily for business clients, maintaining a 97% first-visit resolution rate
  • Installed and configured networked devices for enterprise clients, reducing setup time by 30% through improved protocols
  • Performed scheduled preventive maintenance on 200+ devices quarterly, reducing client downtime by 25% and extending equipment lifespan
  • Managed 12-15 service calls daily using remote diagnostic tools and hands-on troubleshooting
  • Provided on-site customer training, decreasing unnecessary service calls by 18%
  • Maintained detailed service records and identified recurring issues, contributing to a company-wide 15% reduction in repeat service calls
  • Achieved 95% customer satisfaction rating through clear technical communication and problem resolution
  • Discussed and recommended service options with customers and explained costs involved.

Sales Manager

Comcast Business
05.2018 - 10.2022
  • Led a team of 8 sales representatives, increasing territory revenue by 32% over 4 years
  • Conducted daily team huddles and weekly one-on-one coaching sessions, improving individual performance metrics by an average of 27%
  • Developed and executed quarterly territory strategies, resulting in 40% growth in midmarket segment
  • Analyzed daily and weekly sales metrics to identify market trends, adjusting team focus to capture 18% additional market share
  • Created and delivered bi-weekly product and sales training, improving team product knowledge scores by 35%

Senior Business Account Executive

Comcast Business
08.2016 - 05.2018
  • Prospected and secured 100+ new business accounts annually, growing territory revenue by 29%
  • Conducted 10-20 weekly client meetings, maintaining detailed account records and opportunity pipelines in Salesforce
  • Built and nurtured client relationships through daily follow-ups and monthly check-ins, achieving 94% renewal rate
  • Developed expertise in complex telecommunications solutions, increasing cloud-based service sales by 38%
  • Generated 30+ qualified leads monthly through networking, cold calling, and referral programs
  • Exceeded annual sales quota by 127%, ranking in top 10% of account executives nationwide
  • Created customized solutions packages that increased average deal size by 22%

Business Account Executive

WOW
02.2011 - 08.2016
  • Managed 85+ existing client relationships while acquiring 8-15 new accounts monthly
  • Developed territory coverage strategy that increased prospect-to-client conversion rate by 25%
  • Used consultative selling approach to align company solutions with customer needs, improving solution fit by 40%
  • Maintained comprehensive client database with 98% accuracy, facilitating targeted upselling campaigns
  • Responded to customer queries within 2 hours, contributing to a 35% improvement in customer satisfaction
  • Achieved President's Club Award 2013, 2014 & 2015 for exceeding annual sales targets by over 30%


Business Account Executive

Berney Office Solutions
01.2004 - 02.2011
  • Consistently achieved quarterly sales quota by selling Xerox products and services, exceeding targets by an average of 24%
  • Conducted 12+ client presentations and product demonstrations weekly, maintaining 45% close rate
  • Developed specialized knowledge of competitor offerings, creating comparative analyses that won 15+ major accounts from competitors
  • Managed full sales cycle for 30+ active major commercial accounts, increasing average account value by 28%
  • Implemented strategic account planning that resulted in 36% growth in existing customer spending
  • Attended bi-monthly training to maintain product expertise, increasing technical solution sales by 42%
  • Earned President's Club Award for 3 consecutive years (2008-2010) by maintaining 130%+ of quota attainment

Education

High School Diploma -

Dothan High School
Dothan, AL
05.1999

Skills

  • Salesforce CRM (Advanced User)
  • Strategic Account Management
  • Solution-Based Selling Techniques
  • Client Relationship Development
  • Cross-Functional Team Leadership
  • Contract Negotiation (Enterprise Level)
  • Budget Management & Forecasting
  • Telecommunications Industry Expertise
  • Sales Team Training & Development
  • Performance Metrics Analysis
  • Customer Experience Management
  • Presentation Development & Delivery
  • Advertising expertise
  • Campaign management

Timeline

Account Director II

Windstream Enterprise
04.2023 - Current

Field Service Technician

Xerox Corporation
10.2022 - 04.2023

Sales Manager

Comcast Business
05.2018 - 10.2022

Senior Business Account Executive

Comcast Business
08.2016 - 05.2018

Business Account Executive

WOW
02.2011 - 08.2016

Business Account Executive

Berney Office Solutions
01.2004 - 02.2011

High School Diploma -

Dothan High School

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