David Brannan
Holly,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proven success in Sales experience. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Minister of Music
Ministry
Fenton, US
10.2010 - Current
- Responsibilities Do music and preach
- Skills Used People skills
- Musical talent
- Preaching
- Developed and implemented music programs for special events and services.
- Organized and led weekly choir rehearsals.
- Recruited new members to join the church's musical groups.
- Directed worship services, including selecting appropriate music, leading congregational singing, providing accompaniment on piano or organ, and coordinating with other musicians in the service.
- Maintained an inventory of musical instruments and equipment.
- Supervised sound technicians responsible for setting up audio equipment before each service or event.
- Attended conferences related to the field of sacred music to stay abreast of current trends and developments.
Area Manager/ Operations Supervisor
Aptive Environmental pest control
Farmington Hills, MI
07.2020 - 10.2024
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Provided guidance on the implementation of new policies and procedures in stores.
- My job consists of hiring
- Keeping track of documents, reporting to my regional manager, occasionally running routes, as well as keeping the branch running
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Perform upsells during routes
- Worked directly with customers to maintain customer retention
- Monitored and evaluated district performance to ensure goals were met.
- Promoted positive customer service experiences by promptly resolving conflicts.
CSR - Customer Service Representative
Fenton glass service
Fenton, US
09.2016 - 08.2018
- Daily in store and over the phone sales
- Provided customer service support to customers over the phone and by email.
- Handled customer inquiries and complaints in a timely manner.
- Identified customer needs and provided appropriate solutions.
- Followed up with customers to ensure their satisfaction.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Managed multiple tasks simultaneously while providing excellent customer service experience.
Regional Manager
liquid glass
Brighton, US
05.2015 - 04.2016
- Daily in sore sales
- I also trained several individuals and how to sell and repair
- Set the company record for weekly sales
- Provided mentorship and coaching to staff members throughout the region as needed.
- Trained staff on product knowledge, customer service techniques, sales strategies.
Education
business administration -
Mott community college
Flint, MI05.2017
Skills
- Customer service
- Cut glass
- Install glass
- Train people
- Machine Operator
- Construction
- Pest Control
- Strategic Planning
- Sales
- Cash handling
- Microsoft Excel
- Profit & loss
- Quality control
- Leadership
- Supervising experience
- Team management
- Communication skills
- Microsoft Office
- Curriculum development
- Organizational skills
- Time management
- Marketing
- Restaurant experience
- Budgeting
- Accounting
- Retail management
- Conflict management
- Music theory knowledge
- Instrument maintenance
- Vocal coaching
- Team Oversight
- Arranging music
- Stage designs
- Creative vision
- Music leadership
- Worship planning
- Time management abilities
- Organizational Skills
- Analytical Thinking
- Contract Negotiation
- Self-critiquing skills
- Problem-solving aptitude
- Professionalism
- Improvisation
- Self Motivation
- Task Prioritization
- Adaptability
- Budget Management
- Professional Demeanor
- Continuous Improvement
Certification
- Valid driver's license
- Pesticide Applicator's License
- Pest Control License
Additional Information
I am looking to finally find my career job something I can throw myself into give it all I got and find success. I'm a very hard worker very good with people and can learn anything.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Affiliations
- Dedicated Father
- Active within my community
- Strong faith
- Sports Enthusiest
Accomplishments
- Set company record for weekly sales
- Graduate of Bible school
- Area manager promotion in less than a year
Timeline
Area Manager/ Operations Supervisor
Aptive Environmental pest control
07.2020 - 10.2024
CSR - Customer Service Representative
Fenton glass service
09.2016 - 08.2018
Regional Manager
liquid glass
05.2015 - 04.2016
Minister of Music
Ministry
10.2010 - Current
business administration -
Mott community college
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