Experienced and high energy leader who enjoys creating a sales driven culture by teaching, training, motivating and empowering employees. Leads by example and inspires confidence in others in order to create a cohesive, high powered and successful team.
Overview
15
15
years of professional experience
Work History
Merchandising Service Manager
Lowe's Home Improvement Center, Erie Pa
Sandy Springs, GA
06.2023 - Current
Responsible for the growth and success of a team of 22, who are responsible for maintaining a clean and safe store for employees and customers alike.
Develop and maintain relationships with customers, vendors, and suppliers.
Responsible for the planning and execution of all resets throughout the store, including bay maintenance and POG integrity.
Accountable for merchandising standards, pricing, and displays throughout the store.
Merchandising Sales Associate
Lowe's Home Improvement
Alpharetta, GA
01.2022 - 06.2023
Arranged items in favorable positions and areas of the store to attract customers and optimize sales.
Responsible for ensuring product displays and POP were maintained and in perfect working order, allowing the customer to gain information about specific products with ease.
Maintained planogram integrity to ensure product stays in stock, presentable, and ready for customers.
Assistant Store Manager
Lowe's Home Improvement
Deltona, Fl
09.2009 - 09.2021
Assistant Store Manager of $37M home improvement retailer
Directly responsible for merchandising of 116k sq. ft. store while running daily operations
Consistently led Market in driving company programs (ie. Credit, Sales Leads, Protection Plans, etc.)
Proficient in managing Special Order Sales, Installed Sales and delivery in order to provide seamless customer interactions
Helped plan and implement new store opening procedures.
Responsible for the training, development and success of 132 employees
Achieved double-digit increase over LY in each of the last 8 years
Store achieved Sales and Service Employee Incentive awards in each of the 8 years, including 2 years as the top store in the Region and 1 year as the top in the Division
Education
Seminole State College of Florida
Sanford, FL
Skills
Ability to establish clear processes for monitoring work and measuring results
Ability to take decisive action in fast changing, unpredictable situations
Persist through obstacles and continuous change to deliver results and meet timelines
Assess individual and team capabilities to ensure talent is in place to accomplish current and future work
Proficient Merchandiser
Inventory control procedures
Sales Forecasting
Financial records analysis/ P&L
Customer Relations Management
Workforce Management
Certified forklift operator
First-Aid Certified
Timeline
Merchandising Service Manager
Lowe's Home Improvement Center, Erie Pa
06.2023 - Current
Merchandising Sales Associate
Lowe's Home Improvement
01.2022 - 06.2023
Assistant Store Manager
Lowe's Home Improvement
09.2009 - 09.2021
Seminole State College of Florida
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