Job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
Handyman
Self Employed Services
Troy, NY
09.2021 - Current
Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
Operated hand and power tools to complete repairs.
Used professional grade tools and equipment to perform wide range of handyman services.
Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail.
Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.
Prioritized handyman jobs by identifying urgent and important projects with concern for customer safety and security.
Provided prospective customers with professional quotes detailing materials, labor and customization expenses for handyman jobs.
Performed preventive maintenance and repairs on buildings and equipment using plumbing and electrical skills to keep properties clean and safe.
Responded quickly to service calls, including replacing filters, smoke alarms and locks to ensure safety and well being of tenants.
Fixed and managed electrical and plumbing problems.
Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
Center Store Associate
Hannaford Supermarket
Duanesburg, NY
09.2018 - 11.2020
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Unloaded and moved merchandise to maintain aisles and set up product displays.
Maintained attractive merchandise displays to maximize purchases.
Horse Caretaker
Double B Horsefarm
Rexford, NY
08.2014 - 07.2018
Monitored horses' health and temperament for signs of injury and illness.
Prepared horses for travel.
Groomed horses before competitions.
Reported to trainer on horse's progress and performance and discussed each horse's fitness or training concerns.
Worked with riders and jockeys to break horse habits.
Collaborated with ranch hands, vets and racers for comprehensive training.
Maintained clean and orderly play yards, kennels and cages.
Prepared food to meet needs of animals under care with appropriate meals.
Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
Fed and watered animals in care, following special diets and regular medication administration schedules.
Bathed and groomed pets using gentle techniques.
Taught animals sit, stay and other basic commands.
Walked and exercised dogs during owner absences.
Socialized animals to prepare for adoption.
Body Shop Technician
Barrys Auto Body
Staten Island, NY
02.2012 - 04.2016
Organized and maintained work areas free of potential hazards.
Inspected automotive repairs to match paint and maintain body appearance.
Completed [Number] daily auto body repairs with high customer satisfaction rate.
Monitored parts and materials storage area and maintained stock replenishment and organization.
Welded broken parts and filled in dents to create smooth vehicle bodies.
Sanded, refinished and painted car bodies to improve appearance and overall value.
Replaced damaged car fenders, grills and panels.
Followed workplace safety protocols to prevent injuries, accidents and vehicle damage.
Customer Service Sales Representative
Gotham Bikes
Manhattan, NY
05.2012 - 07.2014
Answered customer questions about products and services and recommended appropriate solutions.
Built and maintained knowledge of evolving product and service offerings to promote additional sales to existing customers.
Educated customers on product features and technical details to highlight benefits.
Generated quotes, processed payments and documented customer communications.
Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
Drove increased engagement with productive conversations and ongoing relationship management.
Entered, updated and maintained comprehensive and up-to-date customer information in CRM database.
Generated more than [Number] leads per week and pursued appointment opportunities to convert prospects into new customers.
Listened to customer requests and asked questions to provide effective solutions.
Tracked industry trends and pursued professional development opportunities to strengthen product and service knowledge.
Handled customer billing errors by researching issues in system and asking detailed questions.
Expeditor
Purple Pub
Watervliet, NY
01.2000 - 05.2012
Coordinated service for food runners and other kitchen staff.
Illustrated knowledge of menu and service offerings to educate guests.
Provided mentorship and guidance to new kitchen team members.
Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
Monitored food products, driving quality, freshness and integrity.
Delegated work to staff, setting priorities and goals.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.