Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Brooks Jr

Fort Worth,TX

Summary

Dynamic professional with a proven track record at Fed Ex Ground, enhancing staff productivity through effective training and mentoring. Excelled in roles requiring strong customer service and technical equipment operation, significantly improving membership retention and operational efficiency. Skilled in traffic control and guest relations, adept at fostering positive environments and optimizing space utilization. Watchful Parking Attendant with in-depth knowledge of parking rules and regulations paired with excellent math skills needed to calculate and collect fees. Offering 5 plus years of experience directing vehicles to vacant spots, observing parking lot for illegal activity and issuing tags to customers. Friendly and safety-conscious individual dedicated to maximizing efficiency of parking area.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Club Staff Member

Various Night Clubs
05.2017 - Current
  • Developed strong relationships with club members by actively listening to their preferences and providing personalized recommendations based on their interests or goals.
  • Boosted membership retention with excellent communication skills and attentive assistance to member needs.
  • Assisted in the planning and execution of special events, ensuring memorable experiences for attendees.
  • Collaborated with team members to ensure smooth daily operations and a consistently positive environment for members.
  • Participated in regular meetings with management where ideas were shared regarding improvements that could be made within various aspects of the club facilities.
  • Improved club atmosphere by maintaining cleanliness and organization of facilities and equipment.
  • Answered general questions about parking fees, facilities, and directions.
  • Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
  • Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
  • Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.

Trainer

Fed Ex Ground
02.2017 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.

Cook

Taco Casa
06.2017 - 03.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Stocker

Wal-Mart Store
01.2016 - 02.2017
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.

Education

High School Diploma -

O.D.Wyatt High School
Fort Worth
05.2005

Skills

Team player attitude

Technical Equipment Operation

Cash handling expertise

Adaptable Personality

Strong customer service

Money Handling

Traffic routing

Guest Relations

Certification

  • Alcohol Seller/Server License/Certification- State Liquor Control Board or equivalent authority.
  • ServSafe Food Handler's Certification

Timeline

Cook

Taco Casa
06.2017 - 03.2018

Club Staff Member

Various Night Clubs
05.2017 - Current

Trainer

Fed Ex Ground
02.2017 - Current

Stocker

Wal-Mart Store
01.2016 - 02.2017

High School Diploma -

O.D.Wyatt High School
David Brooks Jr