Seasoned executive with two decades of accomplished management and staff leadership ability. Spearheaded business growth with efficiency on operational productivity. Results oriented track record in motivational leadership, team building, budgeting, human resources, and payroll.
Overview
20
20
years of professional experience
Work History
Director
VoIP Partners of Berkley
Berkley, MA
03.2023 - Current
Company Overview: Developed and maintained an operational foundation for a newly opened telecommunications sales and consulting firm
Featuring in Business-to-Business internet, phone, security, hosting, and other communication product offerings
Developed and maintained an operational foundation for a newly opened telecommunications sales and consulting firm
Created and fostered new relationships in the vendor and sales sector
Responsible for developing a database of leads and creating a funnel of potential sales for future success
Developed and maintained an operational foundation for a newly opened telecommunications sales and consulting firm
Featuring in Business-to-Business internet, phone, security, hosting, and other communication product offerings
Vice President of Pricing Operations
Telarus
Ft. Lauderdale, FL
07.2022 - 03.2023
Company Overview: TCG was acquired by Telarus
Operated with new management to perform an efficient transition of the existing back-office staff
Worked closely with TCG's existing sales base to answer any clarifications on the transition and offered guidance on new practices
Analyzed operations to evaluate company performance and to determine areas of potential improvement over multiple divisions
Prepared budgets for approval, including those for funding and implementation of programs
TCG was acquired by Telarus
Vice President of Operations
Telecom Consulting Group (TCG)
Ft. Lauderdale, FL
11.2009 - 07.2022
Company Overview: TCEG was acquired by TCG
Worked closely with new ownership to confirm a smooth transition of the back-office staff, developed budgets to align with new business goals, integration of RPM systems, immediate new employee hiring, and implemented new strategic plans and objectives
Recruited and retained highly skilled and high-performing professionals to stay competitive in industry
Created an environment of collaboration between departments by encouraging open communication, problem solving initiatives, and idea sharing
Continued to handle the Human Resources and Payroll Director positions
Directed upper management operations and proactively addressed and resolved challenges
Appointed department heads and managers and delegated responsibilities
Successfully managed and led a team of 30+ employees to achieve organizational goals
TCEG was acquired by TCG
Director
The Communication Experts Group (TCEG)
Ft. Lauderdale, FL
02.2005 - 11.2009
With ownership support, developed and maintained a strong operation foundational base for the company's growth
Primary responsibilities included Office Manager day to day tasks, Inside Sales Manager, Human Resources Director, Payroll Accounting, and RPM maintenance
Assisted in commission reconciling, auditing, and payment authorizations
Fostered a culture of continuous improvement by leading change initiatives within the organization
Successfully managed and led a team of 6-10 employees to achieve organizational goals
Head of National Relationships, Distribution at Berkley Aspire (a W.R. Berkley Company)Head of National Relationships, Distribution at Berkley Aspire (a W.R. Berkley Company)