Summary
Work History
Education
Skills
Timeline
Generic
David Brown

David Brown

Jacksonville,FL

Summary

Dynamic and results-driven professional with extensive experience in customer service at Publix. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and multitasking, consistently achieving team goals while fostering a collaborative environment. Recognized for improving workflow efficiency and maintaining high standards of service delivery.

Work History

Crew Member

Pollo Tropical
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Cashier

Five Guys
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Deli Clerk

Publix
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.

Team Leader

Krispy Kreme
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.

Warehouse Worker

Amazon
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Trailer Mechanic

Publix Warehouse
  • Repaired and installed bodywork such as panels and nose rails.
  • Fabricated parts and welded connections.
  • Enhanced customer satisfaction by performing high-quality trailer repairs in a timely manner.
  • Maintained accurate records of all completed work, providing transparency for management and clients.
  • Installed new parts on trailers according to manufacturer guidelines, ensuring proper fitment and functionality.

Oil Change Technician

Dare Cares
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Greeted customers and answered questions about oil changes and other services.

Manager

Jiffy Lube
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

High School Diploma -

Andrew Jackson
Jacksonville, FL

Class D License - Security Guard

Giddens Security Guard School
Jacksonville, FL
2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling

Timeline

Crew Member

Pollo Tropical

Cashier

Five Guys

Deli Clerk

Publix

Team Leader

Krispy Kreme

Warehouse Worker

Amazon

Trailer Mechanic

Publix Warehouse

Oil Change Technician

Dare Cares

Manager

Jiffy Lube

High School Diploma -

Andrew Jackson

Class D License - Security Guard

Giddens Security Guard School

Similar Profiles

CREATE PROFILE
David Brown