Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

David Brown

Doraville,G.A

Summary

Customer-oriented Meat Department Manager with history of effectively training, leading and scheduling employees to maintain optimal coverage. Proficient in retail best practices and full meat department operations. Pursuing new position with progressive organization in client-facing role.

Overview

2026
2026
years of professional experience

Work History

Meat Department Manager

Kroger
Dunwoody, G.a
02.2015 - Current
  • Trained and mentored staff on meat preparation and customer service techniques.
  • Oversaw inventory management and ensured adequate stock levels of products.
  • Scheduled employee shifts to optimize labor efficiency within the department.
  • Implemented safety protocols to maintain a clean and safe work environment.
  • Ordered, received, and stocked merchandise in a timely manner.
  • Enhanced customer experience through product knowledge and personalized service interactions.
  • Maintained compliance with health regulations and company policies for food safety.
  • Packed display case with meat and poultry products, checking price tags for accuracy.
  • Maintained accurate inventory records and monitored stock levels.
  • Performed waste minimization, saleable yield and predictive costing methods for meat department.
  • Developed strategies to increase sales and profitability of the department.
  • Assisted in merchandising displays by rotating product regularly according to planograms.
  • Modeled primary and secondary meat cutting skills with steak and boning knives to mentor meat counter associates.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Managed daily operations of the meat department and ensured product quality.
  • Monitored inventory usage, placed supply orders, and oversaw stocking of new goods.

Shift Manager

McDonald's
Dunwoddy, G.a
  • Trained new employees on food safety and customer service standards.
  • Supervised team members during busy shifts to ensure efficient service.
  • Managed inventory levels and organized stock for daily operations.
  • Monitored food preparation processes to ensure quality and compliance.
  • Assisted in maintaining cleanliness and organization of the restaurant area.
  • Collaborated with management to implement new promotional initiatives successfully.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Taught staff upselling techniques to meet revenue targets.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Reinforced rules to promote superior employee performance.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Maintained cleanliness and organization of work area.
  • Ensured compliance with food safety regulations and quality standards.
  • Identified needs of customers promptly and efficiently.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Coordinated with other departments to resolve customer inquiries in a timely manner.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Observed and monitored utilization of equipment.
  • Directed and coordinated production activities, encouraging employees to meet specifications.

Education

Bachelor of Science - Information Technology

American InterContinental University
Sandy Springs, GA
05-2012

Skills

  • Meat preparation
  • Inventory management
  • Product quality assurance
  • Food safety compliance
  • Merchandising strategies
  • Customer relationship management
  • Employee training
  • Shift scheduling
  • Performance coaching
  • Team leadership

References

References available upon request.

Timeline

Meat Department Manager

Kroger
02.2015 - Current

Shift Manager

McDonald's

Bachelor of Science - Information Technology

American InterContinental University

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