David Bruce

Selling and Maintaining Accounts

• Collaborated with sales organization and delivered outstanding sales support to retain and grow business.

• Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
• Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.
• Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
• Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.

• Monitored gallery visitor feedback to make data-driven decisions for improvements in the overall experience.
• Implemented effective security measures to protect valuable artwork from theft or damage.
• Maximized visibility of upcoming events through website updates, social media promotion, press releases, email blasts, and media partnerships.
• Enhanced gallery reputation by curating thought-provoking and visually appealing exhibits.
• Negotiated contracts with artists, securing favorable terms for both parties involved in each transaction.
• Oversaw inventory management, maintaining accurate records of all artwork in the gallery''s collection.

New home sales

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.