Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Budd

Enid

Summary

Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.

Overview

10
10
years of professional experience

Work History

Direct Support Professional 2

Respectful Partners Inc.
02.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Store Manager

Rent A Center
09.2020 - 01.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Customer Account Manager

Buddy's Home Furnishings
07.2019 - 09.2020
  • Collaborated with cross-functional teams to develop strategic plans for improving overall customer experience.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Evaluated customers' potential needs to make appropriate recommendations.

Residential Manager

ResCare Residential Services
10.2014 - 06.2019
  • Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
  • Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
  • Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
  • Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
  • Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.

Education

High School Diploma -

New Albany High School
New Albany, IN
06-2004

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Client documentation
  • CPR Certified
  • CNA
  • PCM Certified

Timeline

Direct Support Professional 2

Respectful Partners Inc.
02.2024 - Current

Store Manager

Rent A Center
09.2020 - 01.2024

Customer Account Manager

Buddy's Home Furnishings
07.2019 - 09.2020

Residential Manager

ResCare Residential Services
10.2014 - 06.2019

High School Diploma -

New Albany High School

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David Budd