DAVID BURKARD
Pensacola,FL
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
7
7
years of professional experience
Work History
General Manager
Tesla
Pensacola, Florida
01.2025 - Current
- Successfully relocated operations and launched a brand-new Tesla store, ensuring a seamless opening with full team readiness.
- Increased customer satisfaction scores by 20% through improved service workflows and strengthened customer engagement practices.
- Doubled delivery volume while simultaneously raising key operational metrics, including quality, timeliness, and efficiency.
- Transformed one of the region’s lowest-performing sales locations into a consistent top performer through coaching, process optimization, and accountability structures.
- Implemented high-impact sales and operational strategies that elevated the store to model “excellent sales motion” standards within the region.
ASSOCIATE SALES MANAGER
Tesla
St. Petersburg, FL
04.2024 - 01.2025
- Led 3 high volume delivery centers as the sole sales manager through a recent company re-organization ensuring that all needs of the business were met and exceeded
- Maintained routine check ins and performance assessments for 28 direct report employees fostering multiple promotions and development across all teams
- Rebuilt all delivery and sales processes from the ground up which had been previously neglected yielding in overall increase of sales, customer satisfaction, and employee retention.
- Worked in alignment with my Sales Manager to achieve record retail capture rate out of the location as well as high performance in all KPIs
- Facilitate weekly check ins with all associates advising on areas to improve as well as recognition on accomplishments
- Led the team through an innovation mindset to ensure there is constant new lead generation
- Facilitated net ~800 deliveries per quarter while maintaining a Florida territory best 1.5% transaction error rate and North America top 5 delivery center CSAT between 90%-93%
- Responsible for all registration, finance, trade in, and insurance needs of the delivery business.
- Cross trained all sales advisors to ensure business needs would be met in the instance of staffing shortages or volume increases
OPERATIONS ADVISOR
Tesla
St. Petersburg, FL
06.2022 - 12.2023
- Facilitated net ~800 deliveries per quarter while maintaining a Florida territory best 1.5% transaction error rate and North America top 5 delivery center CSAT between 90%-93%
- Responsible for all registration, finance, trade in, and insurance needs of the delivery business.
- Cross trained all sales advisors to ensure business needs would be met in the instance of staffing shortages or volume increases
TESLA SALES ADVISOR
Tesla
Tampa, FL
12.2021 - 05.2022
- Drove Tesla vehicle and solar sales growth through personalized customer consultations, showcasing vehicle features and addressing concerns to boost conversion rates.
- Worked with management to facilitate onboarding of new hires to Tesla standard
- Pioneered innovative new strategies to generate business from external sources
ASSOCIATE
Lee & Associates: Commercial Real Estate Services
Naples, FL
01.2019 - 08.2021
- Conducted in-depth market analyses to identify prime investment opportunities, resulting in high-value acquisitions for key clients.
- Streamlined property management processes, significantly reducing operational costs and improving tenant satisfaction rates.
- Worked hand in hand with industrial lease clients to calculate their cap rate, NOI yielding an average of 3 leases per month from Jan 2019 through August 2021 with $30mm total sales.
Education
REAL ESTATE LICENSE -
DBPR
Florida11.2025
ASSOCIATES - BUSINESS ADMINISTRATION AND MANAGEMENT
Florida Gulf Coast University
05.2021
DIPLOMA -
Jesuit High School
05.2018
Skills
- KPI Analysis
- Business Development
- Employee Development
- Customer Experience
- Strategic Communication
Timeline
General Manager
Tesla
01.2025 - Current
ASSOCIATE SALES MANAGER
Tesla
04.2024 - 01.2025
OPERATIONS ADVISOR
Tesla
06.2022 - 12.2023
TESLA SALES ADVISOR
Tesla
12.2021 - 05.2022
ASSOCIATE
Lee & Associates: Commercial Real Estate Services
01.2019 - 08.2021
REAL ESTATE LICENSE -
DBPR
ASSOCIATES - BUSINESS ADMINISTRATION AND MANAGEMENT
Florida Gulf Coast University
DIPLOMA -
Jesuit High School