Summary
Overview
Work History
Education
Skills
Communication Skills
Leadership Experience
Timeline
Generic

David Burney

Greenup,Kentucky

Summary

Collaborative and dependable operations professional with extensive leadership experience in recovery services and organizational management. Proven success in overseeing program operations, staff development, and compliance with regulatory standards. Skilled in fostering empowering work environments, streamlining operations, and maintaining strong partnerships with diverse stakeholders. Recognized for taking initiative, managing multiple priorities, and driving continuous improvement in high-pressure environments.

Overview

7
7
years of professional experience

Work History

Operations Manager

United Family Recovery
02.2025 - Current
  • Oversee day-to-day agency operations, including the management of staff schedules, appointments, transportation logistics, and program workflows.
  • Supervise site activities to ensure efficient functioning and adherence to agency protocols and compliance standards.
  • Directly oversee housing operations; Recovery Housing Directors report to the Operations Manager.
  • Collaborate closely with the CEO to support agency-wide goals and client outcomes.
  • Lead staff training and onboarding, monitor performance, and implement corrective action plans as needed.
  • Ensure consistent communication across departments, maintain documentation accuracy, and identify areas for operational improvement.

Director of Men's Programming and Outpatient Services

Lawrence County Recovery, LLC
12.2019 - 08.2024
  • Managed staffing needs including hiring, performance evaluations, improvement planning, and terminations.
  • Ensured agency productivity standards and professional service delivery were consistently met.
  • Conducted daily and weekly team meetings to assess progress, provide guidance, and build team cohesion.
  • Coordinated transitions and intakes for clients entering housing and treatment services in accordance with ORH, Ohiomhas and CARF standards.
  • Supervised housing, case management, and transportation departments while facilitating staff training and mentoring.
  • Maintained active communication with legal and referral sources, local/state agencies, and healthcare providers.
  • Oversaw housing facility maintenance and improvement projects, including budgeting and compliance assurance.
  • Managed a multidisciplinary team of approximately 50 staff, reporting directly to the CEO on agency performance.

Case Management Supervisor / House Monitor

Riverside Recovery Services, LLC
12.2018 - 12.2019
  • Ensured facility safety through room checks, rule enforcement, and conflict resolution.
  • Supported residents by maintaining facility cleanliness, coordinating with maintenance, and developing resident-centered procedures.
  • Delivered case management services in alignment with state regulations and agency policies.
  • Assigned caseloads, reviewed documentation, and monitored staff schedules and service delivery efficiency.
  • Contributed to policy development and quality improvement initiatives to enhance the client experience.

Education

Associate of Arts -

Ashland Community & Technical College
Ashland, KY

High School Diploma - undefined

Greenup County High School
Greenup, KY
01.1998

Skills

  • Operations Coordination
  • Staff Training & Supervision
  • Contract Negotiation
  • Quality Assurance & Compliance
  • Scheduling & Logistics Management
  • Program Development
  • Housing Operations Oversight
  • Interagency Collaboration

Communication Skills

Exceptional interpersonal skills with a proven ability to build rapport across diverse populations. Clear and effective communicator in both written and verbal formats, including report writing and staff documentation. Experienced in conflict resolution and team mediation. Skilled presenter and meeting facilitator with a confident public speaking presence.

Leadership Experience

Strong leader with a collaborative and empowerment-driven management style. Experienced in leading teams of up to 50 staff with an emphasis on accountability and professional development. Adept at developing policies and managing crises with calm, focused direction. Responsive to feedback and proactive in adjusting strategies to meet evolving team and organizational needs.

Timeline

Operations Manager

United Family Recovery
02.2025 - Current

Director of Men's Programming and Outpatient Services

Lawrence County Recovery, LLC
12.2019 - 08.2024

Case Management Supervisor / House Monitor

Riverside Recovery Services, LLC
12.2018 - 12.2019

High School Diploma - undefined

Greenup County High School

Associate of Arts -

Ashland Community & Technical College