Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Customer Advisor
Microsoft
New York, NY
05.2022 - 04.2024
Conduct professional and passionate tours of the Microsoft Experience Center (MEC) and/or Microsoft Visitor’s Center to enhance brand awareness and customer engagement.
Drive cross-sell and solution sales goals by explaining the MEC/Employee Company Store (ECS) value proposition to customers.
Assist in organizing and facilitating public and private events in coordination with Microsoft partners, ensuring smooth execution and customer satisfaction.
Provide in-depth product demonstrations and technical explanations to customers, showcasing the latest Microsoft technologies and solutions.
Offer exceptional customer service by addressing inquiries, resolving issues, and providing tailored recommendations based on customer needs.
Stay updated with the latest Microsoft products and services through continuous learning and training sessions.
Automotive Sales Consultant
Sunrise Chevrolet
New York, NY
01.2020 - 02.2022
Consistently exceeded monthly sales targets by an average of 20%.
Developed and maintained a loyal customer base through effective follow-up and personalized service.
Conducted thorough vehicle presentations and test drives to highlight features and benefits.
Negotiated pricing and financing options to close sales and maximize profitability.
Assisted customers with trade-in evaluations and appraisals.
Maintained up-to-date knowledge of current inventory, promotions, and industry trends.