David Byles
Rio Vista,TX
Summary
Dynamic project leader with a proven track record at GE Healthcare, excelling in project management and process improvement. Skilled in client communications and team motivation, I successfully delivered critical projects on time, optimized resource utilization, and fostered strong client relationships, resulting in repeat business and enhanced team efficiency.
Overview
30
30
years of professional experience
Work History
BP Cuff Conversion Specialist
GE Healthcare
11.2006 - Current
- Developed comprehensive project plans that clearly outlined objectives, timelines, budgets, risks, and success metrics for all stakeholders.
- Collaborated with cross-functional teams to ensure seamless integration of various project components.
- Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
- Saved costs on multiple projects by identifying opportunities for process improvement and implementing cost-effective solutions.
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
- Partnered with project team members to identify and quickly address problems.
- Implemented best practices in documentation management systems that improved efficiency, accessibility, and security of project-related information.
- Established strong relationships with clients, leading to repeat business and positive referrals for the company.
- Mentored junior team members, fostering professional growth and increasing overall team efficiency.
- Optimized lead generation efforts by refining targeting criteria and improving follow-up processes.
- Developed testing strategies for better usability and customer satisfaction.
Manager
Downtown Bingo
02.1998 - 12.2006
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Assistant Manager
Champs Sporting Goods
01.1996 - 01.1998
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Associate of Science - Electronics
ITT Technical Institute
Arlington, TXSkills
- Leadership skills
- Customer focus
- Team motivation
- Organization skills
- Project scheduling
- Project management
- Task delegation
- Process improvement
- Client communications
- Project documentation
- Adept in scheduling
Accomplishments
- Achieved multiple system wide conversions by completing installs with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
Timeline
BP Cuff Conversion Specialist
GE Healthcare
11.2006 - Current
Manager
Downtown Bingo
02.1998 - 12.2006
Assistant Manager
Champs Sporting Goods
01.1996 - 01.1998
Associate of Science - Electronics
ITT Technical Institute