Driven and has the capability to learn new things quickly. Works well alone or in groups, also carries 19 years of exceptional customer service experience. Seeking an environment that provides opportunity for growth.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Security Officer, Supervisor
Securitas Security, Allied Barton, Northeast
02.2006 - Current
Experience in access systems, patrolling, investigative procedures, incident report writing, and customer service
Checked in guests and tenants, made badges and called clients and tenants when visitors came in
Checked elevators for malfunctions and made calls to be repaired
Conducted tours
Made daily log entries
Responsible for providing security services for State Street residents and visitors, protecting entity buildings, ensuring the safety and security of all visitors and property
Active in patrolling the parking lots and external ground, keeping logs of all security incidents
Interface with the Police and Fire Departments and respond to all emergency situations as needed
Answer radio pages and calls in a prompt manner and prioritize calls based on importance
Maintain the safety and security of residents, visitors and staff
Perform identification and vehicle checks
First Aid/CPR certified
Excellent communication, motivational, interpersonal, and presentation skills
In-depth ability to gather data, collect information and prepare reports
Profound ability to communicate effectively, both verbally and writing
Assistant Teacher
Moppets
09.2002 - 02.2006
Experience in access systems, patrolling, investigative procedures, incident report writing, and customer service
Checked in guests and tenants, made badges and called clients and tenants when visitors came in
Checked elevators for malfunctions and made calls to be repaired
Conducted tours
Made daily log entries
Responsible for providing security services for State Street residents and visitors, protecting entity buildings, ensuring the safety and security of all visitors and property
Active in patrolling the parking lots and external ground, keeping logs of all security incidents
Interface with the Police and Fire Departments and respond to all emergency situations as needed
Answer radio pages and calls in a prompt manner and prioritize calls based on importance
Maintain the safety and security of residents, visitors and staff
Perform identification and vehicle checks
First Aid/CPR certified
Excellent communication, motivational, interpersonal, and presentation skills
In-depth ability to gather data, collect information and prepare reports
Profound ability to communicate effectively, both verbally and writing
Education
Bunker Hill Community College
01.2002
High School Diploma -
CRLS
Cambridge, MA
06.2001
Skills
Microsoft Office
Word
Excel
PowerPoint
Access
References
Available upon request
Certification
AMA
American Management Association
Languages
Cape Verdean Creole
Native or Bilingual
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Professional Working
Timeline
Security Officer, Supervisor
Securitas Security, Allied Barton, Northeast
02.2006 - Current
Assistant Teacher
Moppets
09.2002 - 02.2006
Bunker Hill Community College
High School Diploma -
CRLS
AMA
American Management Association
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