David Cabrera

Dynamic and resourceful professional with 27 years of experience in high-pressure, diverse environments, specializing in safety protocols, de-escalation techniques, and cross-cultural communication. Expertise in building rapport and maintaining a calm, authoritative presence while addressing the needs of varied and high-needs populations. Committed to leveraging a strong background in crisis resolution and customer-centric service to create safe, welcoming, and efficient passenger experiences for a global airline. Additionally, a qualified educator with a solid foundation in Special Education, adept at implementing individualized education plans (IEPs) to enhance student engagement and foster inclusive classroom environments.

• Training & Development: Consistently complete mandated annual training in safety, compliance, and student welfare.
• Conflict Mediation: Formalized training and 27 years of practical experience in peer and adult conflict resolution.
• Customer Focus: Directly managed communications and relationships with hundreds of parents and guardians over two decades.
• Availability: Flexible and open to extensive travel/variable schedules.