Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Calder

Kelseyville,CA

Summary

Dynamic and reliable professional with extensive experience in passenger transport and vehicle operations at Arrow Cabs. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Skilled in GPS navigation and vehicle maintenance, ensuring safety and efficiency in all operations. Committed to upholding safety regulations and delivering timely service.

Knowledgeable Desired Position with solid track record in safely and efficiently operating tow trucks. Proven ability to manage roadside assistance tasks and vehicle recovery operations with precision. Demonstrated expertise in vehicle maintenance and customer service, ensuring high level of client satisfaction.

Experienced with vehicle recovery and roadside assistance operations. Utilizes advanced towing techniques and safety protocols to ensure efficient service. Track record of maintaining vehicle integrity and providing excellent customer service during stressful situations.

Professional driver with strong background in vehicle recovery and roadside assistance. Known for reliability, adaptability, and effective teamwork to meet changing demands. Skilled in operating towing equipment, ensuring safety, and delivering excellent customer service. Focused on achieving results and supporting team success.

Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication, and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents.

Hardworking Transportation professional with superior record of towing cars, vans, and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals.

Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time.

Overview

13
13
years of professional experience

Work History

Taxi Driver

Arrow Cabs
01.2025 - 07.2025
  • Navigated city routes efficiently to ensure timely passenger transport
  • Maintained vehicle cleanliness and functionality through regular inspections
  • Managed cash transactions and processed electronic payments accurately
  • Provided exceptional customer service by addressing passenger inquiries and concerns
  • Adapted quickly to changing traffic conditions to optimize travel time
  • Monitored GPS systems for real-time navigation support during rides
  • Collaborated with dispatch team to coordinate ride requests effectively
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Arrived on time to customer appointments.
  • Increased customer loyalty with excellent communication skills and a professional demeanor.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
  • Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.

Mechanic

Wicked Automotive
11.2024 - 01.2025

Diagnosed vehicles that needed repair

Fixed vehicles in timely manner

Kept a clean area and tools kept up for duties performed

Tow Truck Driver

Lakefleet Towing
04.2020 - 10.2024
  • Operated tow trucks to safely transport vehicles in various conditions.
  • Conducted vehicle inspections and maintained equipment for optimal performance.
  • Coordinated with dispatch to efficiently manage towing requests and routes.
  • Assisted in training new drivers on safety protocols and operational procedures.
  • Resolved customer inquiries and provided support during towing operations.
  • Implemented process improvements to reduce response times for service calls.
  • Mentored junior drivers to enhance their driving skills and safety awareness.
  • Developed strategies for improving fleet maintenance schedules, increasing reliability.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
  • Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
  • Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
  • Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
  • Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.
  • Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Operated with safety and skill to avoid accidents and delays.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Reduced accident rates with careful driving and adherence to safety guidelines during towing procedures.
  • Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
  • Delivered exceptional tow truck service across region and liaised with local authorities.
  • Streamlined dispatch communication by accurately updating job status information through the use of mobile applications.
  • Managed inventory control for onboard equipment, ensuring all necessary tools were readily available for each job assignment.
  • Ensured accurate billing by collecting payment from customers at the time of service completion when necessary.
  • Conducted thorough pre-trip inspections, identifying potential issues before they could impact performance or safety.
  • Adhered to local regulations regarding vehicle weight limits, avoiding costly fines or penalties for noncompliance.
  • Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
  • Contributed to company growth by generating new leads through networking events and community initiatives.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed routine maintenance on truck to keep in working order.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Inspected load security and checked for damages.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.

Tow Truck Operator

Enterprise Towing
10.2015 - 12.2019
  • Operated tow trucks to safely recover vehicles and assist stranded motorists.
  • Conducted routine vehicle inspections and performed basic maintenance to ensure operational readiness.
  • Communicated effectively with dispatch to coordinate timely responses to service calls.
  • Assisted in training new operators on safety protocols and efficient towing techniques.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Inspected load security and checked for damages.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Delivered exceptional tow truck service across region and liaised with local authorities.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Used equipment such as Type and Type to process excess materials and support recycling efforts.
  • Supported company growth by participating in community events and marketing efforts, showcasing the professionalism of provided services.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Contributed to increased revenue by upselling additional services when appropriate, such as storage or repair options for clients'' vehicles.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.

Tow Truck Driver

A1 Towing and Recovery
03.2013 - 10.2015
  • Operated tow trucks to safely transport vehicles in various conditions.
  • Conducted vehicle inspections and maintained equipment for optimal performance.
  • Coordinated with dispatch to efficiently manage towing requests and routes.
  • Assisted in training new drivers on safety protocols and operational procedures.
  • Resolved customer inquiries and provided support during towing operations.
  • Implemented process improvements to reduce response times for service calls.
  • Mentored junior drivers to enhance their driving skills and safety awareness.
  • Developed strategies for improving fleet maintenance schedules, increasing reliability.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
  • Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
  • Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
  • Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
  • Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
  • Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
  • Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.
  • Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
  • Reduced accident rates with careful driving and adherence to safety guidelines during towing procedures.
  • Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
  • Streamlined dispatch communication by accurately updating job status information through the use of mobile applications.
  • Managed inventory control for onboard equipment, ensuring all necessary tools were readily available for each job assignment.
  • Ensured accurate billing by collecting payment from customers at the time of service completion when necessary.
  • Conducted thorough pre-trip inspections, identifying potential issues before they could impact performance or safety.
  • Adhered to local regulations regarding vehicle weight limits, avoiding costly fines or penalties for noncompliance.
  • Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
  • Contributed to company growth by generating new leads through networking events and community initiatives.
  • Completed routine maintenance on truck to keep in working order.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Inspected load security and checked for damages.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.

Fence Installer

Arrow Fencing
08.2012 - 02.2013
  • Installed various types of fencing, ensuring durability and adherence to safety standards.
  • Collaborated with clients to determine fencing design and material preferences.
  • Operated power tools and machinery for precise installation of fence panels.
  • Conducted site assessments to evaluate terrain and plan installation logistics.
  • Used hand tools and instruments to take measurements.
  • Removed old fences efficiently without causing damage to surrounding structures or landscaping.
  • Installed metal and wooden fences and privacy borders.
  • Dug holes and trenches to position fences correctly.
  • Installed gates securely and accurately, ensuring smooth operation for clients postinstallation.
  • Joined, raised and secured fence segments in place.
  • Worked closely with other contractors on projects requiring coordination between multiple trades.
  • Quickly adapted to changing project requirements, maintaining productivity while accommodating client requests or unforeseen circumstances.
  • Inspected fences for gaps and vulnerabilities, making necessary adjustments.
  • Maintained safe working conditions by adhering to industry safety guidelines and company protocols.
  • Increased client referrals through positive word-of-mouth by providing exceptional service and workmanship.

Education

GED -

Butte High School
Butte, MT

Skills

  • Patience and tolerance
  • Safety regulations
  • Defensive driving
  • Vehicle operations
  • Cleaning and sanitation
  • Mechanical systems
  • Excellent navigation
  • Clean driving record
  • Safety awareness
  • Passenger transportation
  • Passenger assistance
  • Traffic laws adherence
  • Maintenance
  • Vehicle maintenance
  • Maintenance needs
  • Multi-passenger vehicles
  • Securing loads
  • Dispatcher communication
  • Problem-solving
  • Fare collection
  • Local traffic patterns
  • Regulatory compliance
  • Fare calculation
  • Pick-up scheduling
  • Passenger transport
  • GPS and mapping
  • Pick-up coordination
  • Point-of-sale system
  • Disabled passenger support
  • Proper vehicle operations
  • Maintenance services
  • Road safety
  • Basic mechanics
  • Time management
  • Valid Driver's license
  • Safe driving
  • GPS navigation
  • Vehicle cleaning and maintenance
  • Professional and courteous
  • Outgoing and friendly
  • Customer service
  • Package pickup and transport
  • Minor vehicle repairs
  • Decision-making
  • Attention to detail
  • Routine vehicle maintenance
  • Teamwork
  • Teamwork and collaboration
  • Crisis handling
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Customer satisfaction
  • Vehicle inspection
  • Professionalism

Timeline

Taxi Driver

Arrow Cabs
01.2025 - 07.2025

Mechanic

Wicked Automotive
11.2024 - 01.2025

Tow Truck Driver

Lakefleet Towing
04.2020 - 10.2024

Tow Truck Operator

Enterprise Towing
10.2015 - 12.2019

Tow Truck Driver

A1 Towing and Recovery
03.2013 - 10.2015

Fence Installer

Arrow Fencing
08.2012 - 02.2013

GED -

Butte High School
David Calder