David Caldwell
Clayton,NC
Summary
Professional with significant experience in business analysis, skilled in data-driven decision-making, and process optimization. Strong focus on team collaboration and delivering impactful results. Reliable in adapting to changing needs while leveraging skills in stakeholder management, requirement gathering, and strategic planning. Recognized for analytical thinking, problem-solving abilities, and effective communication.
Overview
12
12
years of professional experience
Work History
Senior Business Analyst
Walgreens
2024.10 - Current
- Led cross-functional teams to analyze business requirements and improve operational efficiency.
- Developed and maintained business process models to identify gaps and streamline workflows.
- Conducted detailed data analysis to support strategic decision-making and drive business growth.
- Collaborated with stakeholders to define project scope, objectives, and deliverables aligned with corporate strategy.
- Mentored junior analysts in data analysis techniques and how to build Power BI reports.
Pharmacy Analyst
Walgreens
2023.06 - 2024.10
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools like Power BI to communicate business insights effectively.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Collaborated with stakeholders to identify business needs and data sources.
- Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
- Used analytical models and mathematical analysis to create and maintain key performance metrics.
Store Manager
Walgreens
2014.08 - 2023.06
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Associate of Arts -
Wake Technical Community College
Raleigh, NC2017-12
Skills
- Data Interpretation
- Pharmaceutical Calculations
- SQL proficiency
- Power BI
- KPI tracking
- Query Tools
- Excel
- Microsoft Power Apps
- Data analysis
Portfolio
Insurance Dashboard
Dispensing Dashboard
Timeline
Senior Business Analyst
Walgreens
2024.10 - Current
Pharmacy Analyst
Walgreens
2023.06 - 2024.10
Store Manager
Walgreens
2014.08 - 2023.06
Associate of Arts -
Wake Technical Community College