David Campbell
Stockbridge,GA
Summary
Motivated sales manager with 20 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
10
10
years of professional experience
Work History
Appliance Manager/Asst Store Manager
BrandsMart USA
Stockbridge, GA
09.2016 - 08.2023
- Managed the largest department the store.
- Appliance dept. averaged 53 to 65% of store sales.
- Managed 18 commissioned based people.
- Department averaged 25 million annually.
- Department averaged 5.5% warranty sales
- Open and closed the store
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Appliance Senior/Appliance Manager/Assistant
BrandsMart USA
Stockbridge, GA
02.2016 - 09.2016
- This is a dual role commission and management
- I maintained a full schedule covering the floor.
- I sold to and maintained my 8 to 10 contractors.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- i did over rides and approvals.
- Delegated daily tasks to team members to optimize group productivity.
Appliance Sales Specialist
BrandsMart USA
Stockbridge, GA
08.2013 - 02.2016
- Averaged $1.5 million per year in appliance sales.
- Averaged 5.% in warranty sales
- Averaged 3.15% in connections sales
- Maintained knowledge of products to educate customers on available appliance options and model variations.
- Exceeded assigned goals for customer experience, service, revenue and productivity through upselling and cross-selling methods.
- Approached customers and asked open-ended questions to better understand buying needs and budgets.
- Discussed customer needs to understand preferences and proceeded to narrow down specific appliance recommendations.
- Shared information on product features for various items to help customers make correct buying decisions.
- Searched store inventory system using [Software] to verify availability of requested products.
- Learned and persuasively presented features and benefits of appliances and kept abreast of latest product improvements.
Education
High School Diploma -
Clayton State University
Morrow, GA06.1983
Skills
- Employee Performance Evaluations
- Employee Scheduling
- Orientating and Training
- Product and Service Knowledge
- Retail Operations Management
Timeline
Appliance Manager/Asst Store Manager
BrandsMart USA
09.2016 - 08.2023
Appliance Senior/Appliance Manager/Assistant
BrandsMart USA
02.2016 - 09.2016
Appliance Sales Specialist
BrandsMart USA
08.2013 - 02.2016
High School Diploma -
Clayton State University