David Canabal
Cali,FLORIDA
Summary
Top performance Claims Adjuster at Geico, I help facilitate a smooth claims process while ensuring compliance with regulations and company policies. playing a vital role in helping customers navigate the claims process while ensuring that claims are handled accurately and efficiently.
Expert in productivity due to my critical thinking and multitasking skills resolving liability, coverage and damages and settlements in a promptly manner.
Excellent communication skills, always making a connection with the customer while maintaining control of the call and providing empathy
Overview
5
5
years of professional experience
Work History
Claims Adjuster
GEICO, Government Employees Insurance
09.2022 - Current
Investigated and evaluated auto insurance claims by gathering evidence, interviewing witnesses, and analyzing policy coverage.
Assessed damages and determined liability, ensuring compliance with company policies and legal regulations.
Negotiated settlements with policyholders and claimants to achieve fair resolutions.
Maintained detailed documentation of all claims activities and communications.
Provided exceptional customer service by guiding clients through the claims process and addressing their inquiries.
Tracking Agent
FEDEX
08.2019 - 08.2022
Monitored and managed package tracking systems to ensure timely delivery and accurate status updates for customers.
Responded to customer inquiries regarding shipment statuses, providing real-time information and resolving issues efficiently.
Collaborated with internal teams to address delivery problems and streamline logistics processes.
Analyzed tracking data to identify trends and improve operational efficiency.
Maintained detailed records of communications and resolved discrepancies to enhance customer satisfaction.
Education
6-20 Claims Adjuster - Licensed For Multiple States
Geico Training
09-2022
High School Diploma -
Colegio Bolivar
Cali, Colombia12-2018
Skills
- Fast paced with computers and technology
- Expert at Multitasking to achieve more productivity
- Highly motivated
- Advanced oral and written communication skills
- Data Analysis
- Decision-Making
- Critical Thinking
Accomplishments
Countrywide top performance claims adjuster at geico 2023
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Claims Adjuster
GEICO, Government Employees Insurance
09.2022 - Current
Tracking Agent
FEDEX
08.2019 - 08.2022
6-20 Claims Adjuster - Licensed For Multiple States
Geico Training
High School Diploma -
Colegio Bolivar