Implored company resources to assist customer with inquiries outside of job-scope.
Advised and/or service site equipment to maintain efficiency.
Completed follow-up with clients before, during and after work performed.
Navigated extensive company knowledge base to obtain appropriate solutions for customer service issues.
Resolved customer issues to enable mutually beneficial outcomes and encourage continued cooperation.
Phillips 66 (previously ConocoPhillips)
Linden, NJ
Refinery Planner
01.2016 - 02.2020
Job overview
Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
Assessed schematic diagrams to properly plan and initiate new installation assignments.
Estimated costs for all projected work.
Provided transparency for review, approval and/or acceptance per estimate, specifically required for any work to exceed $25k.
Prepared project scopes, deadlines, estimations and communication resources above $1.5M.
Established limits for estimates and project requisites.
Identified all schedule or budget restrictions.
Included documentation for each cost element and indicate source of data.
Documented/saved files related to project.
Coordinated with Environmental Health & Safety and Fire Department during pre-planning phase.
Evaluated notifications submitted by Operations to convert into cost effective Work Orders.
Enhanced work orders using SAP by providing detailed drawings and specific steps needed to complete all tasks safely.
Assisted in scheduling to maintain 100% compliance in job completion.
Scoped additional work into forthcoming weeks.
Obtained feedback at job completion.
ConocoPhillips
Linden, NJ
Maintenance Supervisor
01.2010 - 01.2016
Job overview
Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
Provided guidance to management regarding project bids for onsite improvements.
Prioritized and managed groups to work in their qualified areas.
Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
ConocoPhillips
Linden, NJ
Instrumentation and Control Technician
07.2005 - 01.2010
Job overview
Identified issues by testing and troubleshooting instruments, components and assemblies using voltmeters, circuit testers and oscilloscopes.
Troubleshoot various electrical and pneumatic components.
Diagnosed erratic behaviors associated with industrial equipment.
Tested loop signals from Control Centers to field equipment.
Provided engineering support for new and existing installations.
Referenced P&ID’s, wiring diagrams and blueprints as needed.
Coordinated with console and field operators prior to performing work/test on critical instruments, including shut- down circuits and SIS.
PM sophisticated equipment to increase longevity and reliability.
Understood and used safe work practices at all times.
United States Marine Corps, Golf Company 2/25
Infantry Squad Leader (Sgt./E-5)
07.1998 - 08.2008
Job overview
Strong communication skills.
Critical thinking under pressure with excellent proficiency in small-arms weaponry, field equipment construction & area reconnaissance.
Maintain composure under fire and/or threat to safe-guard life, equipment until task completion.
Emergency response trained.
Proper maintenance and care of all issued equipment.
Accountability for the Corps mission and value.
Life-saving experience in hostile environments.
Pre-plan and coordination with team(s) to execute tasks.
Confidence in confined spaces with cognizance of my surroundings.
Skills
TECHNICAL:
Planning & Execution
Microsoft Office
SAP
Salesforce & FX
Controls Troubleshooting
Instrument & Electrical Field Service
Remote Support
Preventative Maintenance
PLC Knowledgeable
OSHA Certified
Court & Prosecution Experience
Mark43
NCIC & RIIC Databases
Certification
ACT 120
CPR
Basic First Aid
Additional Information
Services & Awards
, Police Chief Awarded Unit Letter of Commendation
Armed Forces Service Medal
Global War on Terrorism Expeditionary Medal
Global War on Terrorism Service Medal
National Defense Service Medal
NATO Medal
Kosovo Campaign Medal
Armed Forces Reserve Medal with “M” Device (Mobilization)
Sea Service Deployment Ribbon with Bronze Star (Additional Service Time)
Combat Action Ribbon
Presidential Unit Citation-Navy