Accomplished General Manager at Five Guys Burger And Fries, adept in operations management and leadership, significantly enhancing team performance and sales profitability. Excelled in customer relationship management and staff training, fostering strong partnerships and high satisfaction levels. Demonstrated expertise in inventory control and problem resolution, ensuring streamlined operations and client loyalty.
current member of board of directors for USBC
current VP of my bowling league
currently active driver/ team owner for a dirt track racing team
Overview
23
23
years of professional experience
Work History
General Manager
Five Guys Burger And Fries
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Desk/ Porter
Clayton Valley Bowl
01.2023 - Current
assist with transactions for lanes
assist with help on the lanes as a porter
manage and balance a till
Excell in customer service.
Set up and start bowling league in a timely manner
Track Official
Oval Motorsports
06.2022 - 06.2023
upheld track rules according to official rulebook.
provided support for driver involved in crashes and helped in case of fires
Driver
Mental Health Connection
01.2022 - 12.2022
Maintained safe driving records by strictly following traffic rules and regulations.
Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
Provided exceptional customer service at driving member home, to and from events
Shift Leader/ Delivery Driver
Pizza Hut
06.2017 - 06.2018
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Engineer
U.S. Navy Active Duty
08.2001 - 05.2007
Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
Performed preventative maintenance to keep tools and equipment functional.
Wrote, reviewed and edited technical document in accordance with template requirements.
Developed positive working relationships with stakeholders to effectively coordinate work activities.
Prepared action plans for problematic processes and assets.
Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.