David Casarez
Canyon
Summary
Results-driven operations professional with extensive experience coordinating daily operations, improving processes, and ensuring the successful completion of projects in fast-paced environments. Proven ability to optimize workflows, enhance operational efficiency, and maintain high standards of safety, quality, and performance. Skilled at collaborating with cross-functional teams, managing priorities, and solving complex problems to achieve organizational goals.
Recognized for delivering exceptional customer service by handling customer concerns and service requests in a professional, efficient, and solution-oriented manner. Strong ability to build and maintain positive customer relationships while ensuring customer satisfaction and operational excellence. Effective communicator with experience training team members, coordinating resources, and supporting continuous improvement initiatives. Dedicated to driving operational success, improving team performance, and contributing to the long-term growth and success of the organization.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Senior Service Petroleum Technician
Wilborn
Amarillo, TX
10.2022 - Current
- Managed daily field operations and coordinated service activities to ensure timely completion of projects while maintaining high safety and quality standards.
- Collaborated with cross-functional teams, including engineering, operations, and customers, to successfully execute complex projects within budget and established timelines.
- Served as the primary point of contact for customers, diagnosing operational issues, coordinating solutions, and ensuring high levels of customer satisfaction.
- Identified and implemented process improvement initiatives that increased operational efficiency, reduced downtime, and improved overall productivity.
- Monitored operational performance metrics and prepared detailed reports to support management decision-making and resource planning.
- Oversaw inventory management of equipment, spare parts, and consumables, optimizing resource allocation and controlling operational costs.
- Led troubleshooting and maintenance efforts for critical petroleum equipment, minimizing service disruptions and improving equipment reliability.
- Assisted in training, mentoring, and onboarding new team members, promoting operational excellence and adherence to company standards.
- Ensured compliance with environmental, safety, and regulatory requirements related to hazardous materials handling and waste disposal.
- Coordinated preventive maintenance programs that reduced unscheduled equipment failures and extended asset life cycles.
- Partnered with engineering teams to implement system upgrades and new technologies that enhanced operational performance and service delivery.
- Maintained accurate documentation of service activities, customer interactions, and operational performance to support accountability and continuous improvement.
- Consistently achieved operational targets and project milestones while balancing customer needs, safety requirements, and company objectives.
- Developed strong customer relationships through effective communication, problem resolution, and proactive service support.
- Contributed to profitability by identifying cost-saving opportunities, optimizing workflows, and improving service efficiency across operations.
Warehouse Material Handler Manager
Schawan’s Home Service
Canyon, TX
03.2019 - 10.2022
- Located materials and supplies by pulling and verifying items on production orders.
- Sorted materials for scanning to meet production goals.
- Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.
- Collaborated with team members to optimize workflow, improving overall warehouse efficiency.
- Maintained a clean and safe work environment by following safety protocols and conducting regular inspections.
- Maintained inventory by identifying, labeling and placing materials and supplies in stock.
- Provided backup support to other warehouse functions as needed during peak periods or staff shortages, ensuring seamless operations.
- Observed safety procedures and practices to prevent injury.
- Assisted in training new employees on proper material handling procedures, ensuring consistent high-quality performance.
- Collaborated within team environment to coordinate and streamline warehouse processes.
- Enhanced customer satisfaction through timely order processing while ensuring accuracy in picking, packing, and shipping tasks.
- Operated material handling equipment to receive and ship freight.
- Identified, communicated and resolved issues to avoid disruptions in material movement.
- Conducted regular inventory counts, identifying discrepancies and maintaining accurate records.
- Reduced order fulfillment times by efficiently picking and packing items for shipment.
- Maintained optimal stock levels by promptly restocking shelves upon receipt of new inventory deliveries.
Non- Con Order Filler
Walmart Distribution Center
Plainview, TX
03.2018 - 03.2019
- Reduced error rates in orders by conducting thorough quality checks before shipping.
- Enhanced warehouse organization, creating a more efficient workspace for order filling tasks.
- Collaborated with team members to optimize workflows and meet tight deadlines for shipments.
- Maintained detailed records of completed orders, assisting management in tracking overall performance metrics.
- Maintained high levels of productivity by consistently meeting or exceeding daily performance targets.
- Utilized various warehouse equipment safely and effectively in completing non-con order filling tasks.
- Participated in regular safety meetings, promoting a safe working environment for all employees.
Freezer Dairy Deli Order Filler and T3 Trainer
Walmart Distributions Center
New Caney, TX
12.2006 - 03.2018
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
- Assisted in onboarding new employees, providing thorough training on order filling procedures and best practices.
- Improved order accuracy by meticulously reviewing and verifying customer information before processing.
- Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
- Balanced competing priorities effectively within a high-pressure environment, consistently delivering results that met or exceeded expectations.
- Utilized advanced software tools for tracking orders, enabling seamless communication between departments and improved overall workflow.
- Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
- Reduced errors in inventory management by conducting regular audits and updating records accordingly.
- Ensured customer satisfaction with accurate order assembly, addressing any discrepancies promptly and professionally.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Cigarette Order Filler & Warehousing
Affiliated Foods Inc
Amarillo, TX
09.2002 - 11.2006
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Maintained optimal stock levels through efficient communication with purchasing team regarding reorder needs.
- Collaborated with the shipping department to ensure prompt delivery of customer orders while minimizing delays.
- Followed safety protocols to minimize workplace accidents.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Transported merchandise pallets to move in warehouse.
- Coordinated efficient organization, palletizing and transportation of completed packages.
Education
No Degree -
West Texas A&M University
Canyon, TXSkills
- Team collaboration
- Analytical problem-solving
- Prioritization and scheduling
- Strong attention to detail
- Proficient in Multitasking
- Customer Service Excellence
- Clear interpersonal communication
- Proficient in organization techniques
- Responsive to new challenges
- Strategic decision-making
- Inventory management skills
Accomplishments
- Achieved 6 certifications classes required with accuracy and efficiency in four months.
Certification
- Veeter-Root
- Wayne
- Verifone
- TX Calibration
- OK Calibration
- KS Calibration
- NM Calibration
- OPW Fuel Island controller
Timeline
Senior Service Petroleum Technician
Wilborn
10.2022 - Current
Warehouse Material Handler Manager
Schawan’s Home Service
03.2019 - 10.2022
Non- Con Order Filler
Walmart Distribution Center
03.2018 - 03.2019
Freezer Dairy Deli Order Filler and T3 Trainer
Walmart Distributions Center
12.2006 - 03.2018
Cigarette Order Filler & Warehousing
Affiliated Foods Inc
09.2002 - 11.2006
No Degree -
West Texas A&M University