David Castillo
Summary
Proven Operations Specialist with a track record of enhancing operational efficiency and project management at USN. Skilled in cross-functional communication and human relations, successfully boosting customer satisfaction and streamlining workflow. Demonstrated ability in logistics management, driving continuous improvement with a keen focus on achieving results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
10
10
years of professional experience
Work History
Operations Specialist First Class
USN
01.2016 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
- Continuously sought opportunities for professional development in order to remain knowledgeable about industry best practices.
- Identified company objectives by analyzing feedback, observing consumers and collecting surveys.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed effective improvement plans in alignment with goals and specifications.
- Frequently inspected production area to verify proper equipment operation.
Meat Clerk
Stater Brothers
05.2014 - 10.2015
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Cut meats to customer specifications and answered questions about specialty products.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Used strong communication skills to address customer inquiries or concerns promptly and professionally.
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Utilized problem-solving skills when faced with equipment malfunctions or other unexpected challenges within the department operations effectively.
- Participated in ongoing training opportunities to enhance knowledge of meat products and improve job performance continuously.
- Contributed to positive store reputation through friendly customer interactions and attention to detail in all aspects of meat department operations.
Education
High School Diploma -
Colton High School
Colton, CA06.2015
Skills
- Operational Efficiency
- Planning and coordination
- Cross-Functional Communication
- Project Management
- Human relations
- Fleet Management
- Project restructuring
- System Development
- Resource Planning and Scheduling
- Logistics Management
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
Additional Information
I am versatile in any work environment and work great with others.
Timeline
Operations Specialist First Class
USN
01.2016 - Current
Meat Clerk
Stater Brothers
05.2014 - 10.2015
High School Diploma -
Colton High School