Adept at problem-solving and customer service, I significantly enhanced operational efficiency and customer satisfaction at Castro Installation LLC. My experience spans from maintenance technician roles to supervisory positions, where I implemented best practices and streamlined processes, demonstrating a keen attention to detail and a strong ability to maintain high safety standards.
Overview
38
38
years of professional experience
Work History
Worker
Temp Agency
03.2024 - Current
Worked fast to complete tasks and meet daily deadlines.
Followed instructions and procedures to complete assigned tasks.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Cleaned and straightened work areas to maximize productivity and safety.
Production Worker
Tesla Giga Texas
03.2023 - 12.2023
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Resolved issues quickly to maintain productivity goals.
Owner/Operator
Castro Installation LLC.
12.2017 - 01.2022
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Consulted with customers to assess needs and propose optimal solutions.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Tugger Operator
Toyota Motor Manufacturing
01.2013 - 10.2017
Maintained a safe work environment by conducting regular safety drills and equipment inspections.
Demonstrated excellent navigational awareness, ensuring the safe passage of vessels through congested waterways.
Assisted in the development of standard operating procedures for tugger operations, leading to improved consistency and quality across the team.
Contributed to a reduction in accidents by strictly following safety protocols and promoting a safety-first culture among team members.
Supervisor of Operations
FF&E Installations
02.2001 - 09.2012
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Maintenance Technician
San Antonio Housing Authority
08.1986 - 07.2001
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Inspected and maintained equipment to keep items in top working condition.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.