DAVID CENTENO
Worcester,MA
Summary
Professional with comprehensive experience in law enforcement, consistently ensuring public safety and effective community policing. Strong focus on collaboration and achieving results through teamwork. Skilled in conflict resolution, crisis management, and maintaining public order. Adaptable and reliable, always ready to respond to evolving situations.
Overview
42
42
years of professional experience
Work History
Police Dispatch Coordinator
Clark University
07.2022 - Current
- Under general direction, supervises, coordinates, plans, schedules, assigns and reviews the work of dispatchers, oversees the public safety dispatch operations within the Police Department
- Participates in the performance of both routine and complex public safety dispatching tasks
- Receives and transmits telephone and voice radio messages; and performs related work as required.
Police Officer-Retired
Town of Berlin
01.2006 - 07.2022
- Provide public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations
- Identify, pursue, and arrest suspects and perpetrators of criminal acts
- Record facts to prepare reports that document incidents and activities
- Review facts of incidents to determine if criminal act or statute violations were involved
- Render aid to accident victims and other persons requiring first aid for physical injuries
- Testify in court to present evidence or act as witness in traffic and criminal cases
- Evaluate complaint and emergency-request information to determine response requirements
- Patrol specific area on foot, or motorized conveyance, responding promptly to calls for assistance
Police Officer-Retired
Clark University
07.1989 - 07.2022
- Company Overview: Clark University police are authorized within a limited geographic area to perform the same duties as any police officer
- We have the authority to wear firearms and to make arrests
- Besides the Clark University campus, Clark police officers also patrol the surrounding streets
- There, we work in cooperation with the Worcester City Police to protect off-campus students and property
- We patrol by foot and by car 24 hours a day, 365 days a year
- Clark University police are authorized within a limited geographic area to perform the same duties as any police officer
- We have the authority to wear firearms and to make arrests
- Besides the Clark University campus, Clark police officers also patrol the surrounding streets
- There, we work in cooperation with the Worcester City Police to protect off-campus students and property
- We patrol by foot and by car 24 hours a day, 365 days a year
- We are certified in CPR and other medical emergency techniques
- We also are required by State of Massachusetts and Clark University to undergo special training in such areas as crisis intervention, diversity sensitivity, firearms use, medical emergencies, victim awareness, sexual assault and domestic violence
Campus Police Sergeant
Clark University
01.2003 - 01.2008
- Assign duties; train and supervise campus police officers assigned to shift or squad; advise, counsel, and recommend disciplinary action
- Evaluate performance of officers to determine training requirements and deficiencies
- Assist in development and conduct training for campus police officers
- Write reports covering the activity of squad or shift assigned; review and correct reports of police officers
- Perform related duties as required
Infantry, Communications
U.S. Army National Guard
08.1983 - 06.1993
- Conducted ground reconnaissance and reported to leadership for strategic planning
- Patrolled restricted areas and authorized access for permitted personnel
- Participated in drills, exercises and training to improve skills
Lead Loss Prevention Associate
Lechmere
06.1987 - 07.1989
- Company Overview: Lechmere was a Massachusetts-based chain of retail stores that closed in 1997. At the time of its closing, it had 27 stores, including 20 in New England. The chain offered electronics, appliances, and various household goods. It also had locations in New York and the Southeastern United States
- Created detailed training materials for use by Loss Prevention team members during onboarding processes as well as refresher courses throughout their employment tenure.
- Implemented effective shrink reduction plans that included monitoring sales transactions closely while providing feedback to staff regarding best practices related to preventing losses due to fraud or theft.
- Analyzed data from various sources to identify trends in losses due to shrinkage or employee theft activities.
- Collaborated with other departments in order to resolve employee issues related to thefts or violations of company policies and procedures.
- Ensured compliance with all applicable federal and state laws relating to Loss Prevention activities through ongoing training sessions with staff members.
Education
Communications in Network and Communications Management
Clark University
High School Diploma -
Doherty High School
Worcester, MA05.1983
Skills
- Teamwork and Collaboration
- Customer Service
- Multitasking
- Problem-Solving
- Attention to Detail
- Time Management
- Multitasking Abilities
Accomplishments
- Supervised team of 6 staff members.
- Achieved Result by introducing DTS Software for tasks such as, scheduling, assignment of overtime, Police details, and much more.
LANGUAGES
Spanish
Bilingual
Timeline
Police Dispatch Coordinator
Clark University
07.2022 - Current
Police Officer-Retired
Town of Berlin
01.2006 - 07.2022
Campus Police Sergeant
Clark University
01.2003 - 01.2008
Police Officer-Retired
Clark University
07.1989 - 07.2022
Lead Loss Prevention Associate
Lechmere
06.1987 - 07.1989
Infantry, Communications
U.S. Army National Guard
08.1983 - 06.1993
Communications in Network and Communications Management
Clark University
High School Diploma -
Doherty High School
letter of Commendation for capture of murder suspect 1991 and 2007
Letter of Commendation for capture of murder suspect 1991
Letter of Commendation for capture of murder suspect 2007
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