David Chang

Seasoned manager with expertise in areas in business development, maintaining long lasting relationships/partnerships, self-generated business, compliance operations, credit underwriting, closing coordination within the residential, commercial and new construction real estate in the New York and Tri-State area. Innovative leadership demonstrated through clear communication with lending officers and operations partners to drive a cultural change that continues to establish highest level of professionalism and customer service excellence. Performance-driven Vice President with over 10 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

• Repeatedly received recognition from superiors for excellence in service.
• Led the builder with more than 80 million in sales per year.
• Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
• Increased monthly revenue 451% through implementation of strategic initiatives.
• Improved loan production 13% in a span of 2 years.
• Resolved product issue through consumer testing.
• Supervised team of 27 staff members.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Collaborated with team of 90 in the development of Effective Communication across all departments.

22 year commitment to the game and actively striving to improve.  Passion and love for a game that one day will love me return.