Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

David Charles Crider

Broken Arrow

Summary

Business development professional specializing in sales growth and customer acquisition. Demonstrated success in strategic planning and project management, fostering collaboration across diverse teams.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Region Specialist II

Dentsply Sirona
OKC
11.2020 - Current
  • Responsible for sales in Eastern Oklahoma/SW Missouri
  • Provide training/support to office staff
  • Work with office staffs to drive SureSmile cases
  • Acquire new customers through product demonstrations/software training

Preventive Territory Manager

Dentsply Sirona
Oklahoma
06.2019 - 11.2020
  • Responsible for sales in Eastern Okla., SW Missouri, NW Arkansas
  • Provided training on hygiene/preventive products to staffs
  • Provided Continuing Education courses to staff
  • Worked with Dealer reps to provide product demonstrations, promotional deals, acquire new customers

Executive Inside Account Manager/Profile Team Supervisor

Dentsply Sirona
01.2018 - 06.2019
  • Company Overview: Waltham, MA
  • Responsible for sales, service, and support for all Canadian Territories and District Managers
  • Covering all Canadian territories through customer calls, new product introduction, setting demo/consult meetings for District Managers, advertising and filling Continuing Education courses, and technical advising for Implant surgical and restorative cases
  • Hiring/supervising team of profile callers to contact customers and prospects for the Implant division; includes coaching to call expectations, conversational surveying, and time management
  • Developed Salesforce.com training manual for all IAM new hires
  • Completed 'Loyalty Factor: Ask and You Shall Sell' training workshop Sept. 2018
  • Trainer for company-wide CRM merge to Salesforce Lightning in 2019
  • Waltham, MA

Executive Inside Account Manager

Dentsply Sirona
New England
08.2016 - 12.2017
  • Part of 4-person pilot program to design and develop Inside Sales for Implant division
  • Completed 'Integrity Coaching' training program
  • Developed onboarding training program for new hires
  • Trained and utilizing Sales Force.com for customer data base
  • Trained and utilizing Movex order entry system
  • Completed co-travels in New England territories with outside sales reps
  • Developed Continuing Education programs with District Managers
  • Part of Unique Value Proposition development team for onboarding new customers

Executive Inside Territory Manager

Dentsply
Tulsa
08.2006 - 07.2016
  • Company Overview: Tulsa Dental Specialties
  • Responsible for selling endodontic and dental implant supplies to dentists of varied specialties and levels of experience
  • Inside Territory Manager of the Year 2009 and 2010
  • Master’s Club for 2012
  • Dentsply Hall of Fame Inductee 2014
  • Region of the Year 2006, 2009, 2014
  • Managed and expanded customer accounts by working directly with customers and outside sales managers
  • Led several specific product training sessions for employees
  • Supervised recording of service errors for Outbound team
  • Completed co-travels in Toronto and surrounding cities with outside sales reps
  • Top producer in leads/ new placement revenue generated for Appointment setting initiative each year
  • Spirit Award winner for Inside Sales – July 2007, March 2015
  • Completed PSS and PTST training and Coaching Skills for Managers and Supervisors seminar
  • Served as new employee mentor for new hires
  • Attended Ontario Dental Association convention in April 2008 as booth representative
  • Tulsa Dental Specialties

Account Executive Commercial Groups

CommunityCare of Oklahoma
  • Responsible for sales to both large (51+lives) and small (2-50 lives) businesses seeking medical coverage
  • Collaborate with various brokers to prospect, quote, and sell to clients
  • Provide training and education to group benefit contacts and members
  • Keep required continuing education credits current
  • Maintain Accident Health or Sickness Insurance Producer License
  • Attend community and local chamber of commerce events for marketing and networking

Business Development Representative

TEAM Professional Services, Inc.
  • Responsible for sales nationwide in three branches of company (Drug & Alcohol testing, background screening, compliance auditing)
  • Provide training for new clients on different software portals
  • Training customer service team on lead generation
  • Generating leads outside of traditional customer profiles (Oil & Gas industry)

Education

B.F.A. -

University of Oklahoma
Norman, OK

Skills

  • Strategic planning
  • Business development
  • Collaboration and teamwork
  • Project management
  • Case management
  • Customer service
  • Mentoring and coaching
  • CRM and Salesforce proficiency
  • Microsoft Office expertise

Affiliations

  • Avid sports enthusiast and amateur chef.
  • Lover of the arts including film, theater, music, painting and architecture

Accomplishments

  • Co-authored direct marketing collateral.
  • Consistent quota over achievement

Certification

  • Current Accident Health & Sickness insurance provider license

References

References available upon request.

Timeline

Region Specialist II

Dentsply Sirona
11.2020 - Current

Preventive Territory Manager

Dentsply Sirona
06.2019 - 11.2020

Executive Inside Account Manager/Profile Team Supervisor

Dentsply Sirona
01.2018 - 06.2019

Executive Inside Account Manager

Dentsply Sirona
08.2016 - 12.2017

Executive Inside Territory Manager

Dentsply
08.2006 - 07.2016

Account Executive Commercial Groups

CommunityCare of Oklahoma

Business Development Representative

TEAM Professional Services, Inc.

B.F.A. -

University of Oklahoma

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