Attentive CCTV Operator dispatching, recording and reporting all violations using recorded and live video. Maintaining logs and journals, keeping all video equipment operating effectively and assisting with all alert procedures.
Overview
12
12
years of professional experience
Work History
Surveillance Specialist
Hialeah Park Casino
02.2020 - Current
Monitored cameras, gaming floor, and casino employees to ensure compliance with security and regulatory requirements
Conducted thorough investigations into suspected fraudulent activities, security breaches, or policy violations
Prepared detailed reports documenting findings and recommended actions to management and regulatory authorities
Collaborated with other departments to implement and enforce enhanced security measures and procedures
Assisted in training new surveillance staff members on equipment usage, standard operating procedures, and emergency protocols.
Surveillance Specialist
Miccosukee Resort and Gaming
06.2018 - 02.2020
Proactively monitored surveillance cameras, gaming floor, and casino employees to ensure compliance with security protocols and regulatory requirements
Conducted thorough investigations into suspected incidents, promptly documenting findings in detailed reports
Demonstrated strong oversight of cash handling procedures to maintain accuracy and security
Enforced strict adherence to casino laws and procedures, promoting a safe and fair gaming environment.
Image Specialist Supervisor
CheckAlt
03.2017 - 06.2018
Prepared, classified, and meticulously oriented payment stubs and checks for scanning and archival purposes
Conducted data capture activities, meticulously locating data and accurately keying it into the database
Utilized OPEX scanners for scanning, batching, calibration, and making necessary corrections to ensure high-quality digitization
Handled and supervised a secure process for document destruction, ensuring compliance with privacy regulations
Implemented and practiced rigorous security measures and privacy policies to safeguard sensitive information.
Image Specialist Supervisor
SourceHOV
05.2014 - 03.2017
Managed shipping and receiving of physical and digital records, ensuring accurate and timely delivery
Prepared, classified, and organized payment stubs and checks for scanning and archival purposes
Proficient in scanning and batching documents for efficient digital storage and retrieval
Conducted data capture activities, including locating data and accurately inputting it into databases
Supervised secure document destruction on a monthly basis, adhering to strict protocols
Consistently practiced high-security measures and privacy policies to maintain confidentiality and compliance
Additional Experience:
Probation and Parole Office Volunteer
Prepared and wrote reports
Conducted Drug Tests
Filed Paperwork
Instructed first time probationers
Parts Sales Manager
Autozone
09.2011 - 05.2014
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Trained team members in successful strategies to meet operational and sales targets.
Ordered parts for customers, repair shops, and service departments for use in auto equipment.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.