Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
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David Chen

David Chen

Levittown,PA

Summary

Customer-oriented sales professional with three years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Consultant

Toyota North America
06.2022 - 08.2024
  • Facilitated sale processes on Toyota vehicles including availability, technical specs, warranty options, and contracts following state regulations
  • Utilized VinSolutions CRM software to connect with preexisting and new customer bases to provide customer support on inbound allocated vehicles
  • Personally work deals, interest rates, and leases to calculate financial requirements prior to obtaining approval from the dealership and F&I managers
  • Cultivated relationships with new and existing customers to achieve sales objectives and provide insight into new products, features, and options in order to strategically negotiate on deals.

Operational Specialist

01.2021 - 06.2022
  • Oversaw warehouse preparation and launch of 244,465 sq ft
  • Facility branching with facilities located in Chicago and Chino, California
  • Directed overview of ASIN's and oversee inventory management practices, establishing a current PCOG at $12M with a +210% YoY sale increase
  • Develop and maintain department-wide quality control measures between different sectors of management
  • Maintained communications with Operation Managers in creating procedures and protocols in regard to B2B and B2C relationships.

Education

Bachelor of Science - BS - Information Technology Project Management

Penn State University
12.2020

Bachelor of Arts - BA -

Central High School
01.2015

Skills

  • Sales and marketing
  • Customer Relationship Management
  • B2B Sales
  • Persuasive Communication
  • Leads Prospecting
  • Community Networking
  • Territory expansion
  • Technical Sales Consulting
  • Pre-Sales Technical Consulting
  • Market Research
  • Supply Chain Management
  • Customer Relationship Management (CRM)
  • Customer Service

Certification

  • Bachelor of Science - Penn State University, 219Q-K6L1-DFN1
  • Customer Service: Problem-Solving and Troubleshooting - LinkedIn
  • Software Testing Foundations: Continuous Testing and DevOps - LinkedIn
  • Software Testing Foundations: Test Management - LinkedIn
  • Mastermind PMC Fundamentals - automotiveMastermind Inc.
  • Reverse Selling - automotiveMastermind Inc.
  • Service-to-Sales - automotiveMastermind Inc.

Timeline

Sales Consultant

Toyota North America
06.2022 - 08.2024

Operational Specialist

01.2021 - 06.2022

Bachelor of Science - BS - Information Technology Project Management

Penn State University

Bachelor of Arts - BA -

Central High School

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David Chen