Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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David Chen

FL

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

SmartContact Communication Center
Daytona Beach, FL
08.2020 - 11.2022
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.

Host

American Garden
Daytona Beach, FL
06.2016 - 08.2020
  • Greeted guests upon arrival and provided them with menus.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Processed payments from customers using a POS system.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Managed dining room layout to maximize efficiency of staff members.
  • Performed light administrative duties such as filing documents and taking messages.
  • Provided excellent customer service by anticipating customer needs.

Education

High School Diploma -

Flagler Palm Coast High School
Palm Coast, FL
05-2020

Associate of Science -

Daytona State College
Daytona Beach, FL

Skills

  • Letter preparation
  • Check processing
  • Mail handling
  • Meeting planning
  • Memo preparation
  • Scheduling
  • Records retrieval
  • Bookkeeping
  • Data retrieval systems
  • Recordkeeping
  • Call handling
  • Quality Assurance
  • Data Management
  • Microsoft Word

Affiliations

  • Volunteer Daytona Beach Bike Week and Biketoberfest event
  • SWFL Car Meet

Timeline

Administrative Assistant

SmartContact Communication Center
08.2020 - 11.2022

Host

American Garden
06.2016 - 08.2020

High School Diploma -

Flagler Palm Coast High School

Associate of Science -

Daytona State College

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David Chen