Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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David Chen

Summary

Detail-oriented Administrative Assistant with a strong commitment to customer relations and a proven ability to thrive in fast-paced environments. Recognized for high productivity and efficiency in financial reporting, budget management, and regulatory compliance, ensuring seamless office operations. Exceptional multitasking skills and sound judgment facilitate the timely completion of clerical tasks, both independently and collaboratively. Aiming to leverage strong communication and problem-solving abilities to enhance team performance and meet organizational goals.

Overview

9
9
years of professional experience

Work History

Financial Administrative Assistant

AvaAir Heating and Cooling LLLP
Atlanta, GA
11.2022 - Current
  • Organized workshops, conferences, and meetings through room reservations and supply preparation.
  • Responded to customer inquiries about products and services to enhance satisfaction.
  • Researched HVAC products to assess compatibility with existing systems.
  • Created detailed plans for HVAC system installations and repairs.
  • Facilitated effective business correspondence by managing phone calls and emails.
  • Processed invoices for payment using accounting software applications.
  • Monitored office supplies inventory, anticipating needs and placing orders promptly.
  • Prepared expense reports for executives in compliance with company policies.

Administrative Assistant

SmartContact Communication Center
Daytona Beach, FL
08.2020 - 11.2022
  • Streamlined administrative support for executive team by scheduling meetings and managing calendars.
  • Organized filing systems for physical and digital documents, ensuring record accuracy and confidentiality.
  • Greeted visitors professionally, addressing inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, and presentations as required by management staff.
  • Managed incoming calls, providing information or transferring callers to relevant personnel.

Host

American Garden
Daytona Beach, FL
06.2016 - 08.2020
  • Greeted guests upon arrival and presented menus to enhance dining experience.
  • Ensured compliance with health and safety regulations throughout restaurant operations.
  • Processed customer payments using POS system while maintaining accurate records.
  • Managed daily cash and card transactions, investigating discrepancies promptly.
  • Coordinated workflow of dining room staff to ensure timely and courteous service.
  • Optimized dining room layout to improve staff efficiency during peak hours.
  • Executed light administrative tasks, including document filing and message taking.
  • Anticipated customer needs to deliver exceptional service consistently.

Education

High School Diploma -

Flagler Palm Coast High School
Palm Coast, FL
05-2020

Associate of Science -

Daytona State College
Daytona Beach, FL

Skills

  • Document preparation and memo drafting
  • Check processing and bookkeeping
  • Mail handling and scheduling
  • Meeting coordination and records management
  • Data retrieval systems and management
  • Call handling and customer support
  • Quality assurance and service excellence
  • Microsoft Word proficiency
  • HVAC systems knowledge

Affiliations

  • Volunteer Daytona Beach Bike Week and Biketoberfest Event
  • SWFL Car Meet Fort Myers
  • Atlanta Car Meet

Timeline

Financial Administrative Assistant

AvaAir Heating and Cooling LLLP
11.2022 - Current

Administrative Assistant

SmartContact Communication Center
08.2020 - 11.2022

Host

American Garden
06.2016 - 08.2020

High School Diploma -

Flagler Palm Coast High School

Associate of Science -

Daytona State College

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