Detail-oriented engineering professional experienced in designing, testing, and troubleshooting electronic systems. Adept at developing electrical control systems, performing maintenance, and providing cost-effective solutions. Strong problem solving, communication, and customer service skills. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Uniform Protection Officer
Inter-Con Security Systems Inc
10.2022 - Current
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Watched both live and recorded video surveillance footage.
Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
Monitored and maintained CCTV and access control systems to protect personnel and assets.
Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
Used search mirror to conduct full vehicle searches on passenger and commercial trucks.
Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of people and baggage.
Security Officer
Transportation Security
08.2021 - 10.2022
Conducted thorough patrols of premises via vehicle, bicycle, and foot, ensuring vigilant surveillance
Enforced stringent security policies, promptly removing violators and unauthorized individuals to maintain secure environment
Utilized handheld metal detectors and other surveillance tools to screen entrants, enhancing facility security
Functioned as strong deterrent against criminal activities, vandalism, and misconduct, thereby fostering safe operational setting.
Reported suspicious activities and persons to law enforcement
Checked and verified photo identification prior to granting facility access
Bus Operator/Engineer
GREYHOUND
02.2016 - 08.2021
Adhered strictly to traffic regulations, ensuring safe and legal operation of vehicles
Engaged passengers effectively, providing accurate route information and assistance when needed
Performed comprehensive vehicle inspections, ensuring proper levels of gas, oil, and water prior to departure
Assisted in diagnosing and repairing electrical systems and components
Programmed robotics systems for environmental cleanup applications, mitigating human exposure to hazardous materials and enhancing cleanup quality
Engaged in practical field and study work, applying classroom theory to real-world electrical engineering challenges
Collaborated with engineers to build and test circuits, conduct hardware and software diagnostics, and perform preventive maintenance
Generated vital documentation to support projects, maintaining detailed log for sharing in-group seminars.
Electrical Engineering
New York City College Of Technology
01.2018 - 02.2020
Assisted in diagnosing and repairing electrical systems and components
Programmed robotics systems for environmental cleanup applications, mitigating human exposure to hazardous materials and enhancing cleanup quality
Engaged in practical field and study work, applying classroom theory to real-world electrical engineering challenges
Collaborated with engineers to build and test circuits, conduct hardware and software diagnostics, and perform preventive maintenance
Assisted with engineering calculations, design drawings, preliminary cost estimates, and field visits to observe construction progress.
Generated vital documentation to support projects, maintaining detailed log for sharing in-group seminars.
Read and analyzed blueprints and project documentation to develop workflows and strategy.
IT Help Desk Technician
New York City College Of Technology
01.2012 - 02.2014
Provided technical support to end-users, troubleshooting software and hardware issues promptly
Assisted in setup and configuration of computer systems, printers, and other peripherals
Responded to user inquiries, offering clear and concise explanations to resolve technical challenges
Collaborated with IT team to maintain accurate records of support requests and resolutions.
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Walked individuals through basic troubleshooting tasks.
Installed, modified, and repaired software and hardware to resolve technical issues.
Power Engineer
Energy Future Holdings.
09.2011 - 11.2013
Responded immediately to emergency situations and implemented proper procedures to minimize impacts.
Identified specific cables, fuses and circuit breakers required for assigned installations.
Performed maintenance procedures and repairs on existing electrical products and systems.
Read and analyzed blueprints and project documentation to develop workflows and strategy.
Used established formula to calculate current loads and short circuit currents.
Worked well in team setting, providing support and guidance.
Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.