Dynamic bartender with a proven track record at Montgomery Inn Boathouse, recognized for enhancing customer satisfaction through exceptional service and mixology skills. A reliable team player, I excel in high-pressure environments, efficiently managing cash handling and inventory while training staff to deliver consistent quality.
Overview
12
12
years of professional experience
Work History
Bartender
Montgomery Inn Boathouse
03.2018 - 03.2025
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Maggiano's Restaurant
05.2013 - 07.2019
Served high customer volumes during special events, nights, and weekends.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Improved team morale and efficiency, leading by example and offering support during peak hours.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Personal Trainer
Planet Fitness
09.2016 - 02.2018
Served high customer volumes during special events, nights, and weekends.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Improved team morale and efficiency, leading by example and offering support during peak hours.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Dockworker
Dillards Department Store
11.2013 - 10.2014
Improved warehouse efficiency by organizing and maintaining a clean dock area.
Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Collaborated with team members to complete tasks efficiently, improving overall productivity.
Optimized storage space utilization by strategically arranging pallets and containers within the dock area.
Utilized various tools and equipment safely, including forklifts, pallet jacks, and hand trucks, resulting in efficient material movement throughout the facility.
Used hand-held scanners and physical logs to accurately track item movements.
Secured cargo using chains, load bars, wood blocks, and straps.
Assembled pallets and crates for secure transportation of materials.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Moved furniture and boxes using utility dolly and truck ramp.