David Chester
Fort Bragg,NC
Summary
Dynamic software engineer possessing strong problem-solving abilities and effective communication skills. Experience in developing applications and resolving technical issues, ready to contribute to innovative software solutions that drive mission success.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Software Engineer
United States Army
Fort Bragg, NC
07.2025 - Current
- Developed software applications to support operational readiness and mission objectives.
- Developed projects using Palantir Foundry-backed platforms, notably Maven Smart System
- Collaborated with cross-functional teams to gather requirements for software projects.
- Documented software specifications and processes for future reference and training.
- Provided technical support to users in various military units on software issues.
Help Desk Support Specialist
United States Army
Fort Bragg, North Carolina
10.2023 - 07.2025
- Provided technical support for computer hardware and software issues.
- Resolved connectivity issues for network and internet access.
- Diagnosed system errors using event viewer logs and other diagnostic tools.
- Documented and tracked support requests in ticketing systems to ensure timely resolution and follow-up.
- Guided users in navigating Army information systems and applications to enhance user experience and efficiency.
- Educated personnel on cybersecurity best practices and protocols.
- Ensured compliance with company standards regarding computer usage and security policies.
- Resolved customer complaints by diagnosing issues, identifying root causes, and implementing effective solutions.
- Tracked inventory of equipment of IT equipment and supplies for operations.
Network Support Specialist
United States Army
Camp Zama, Japan
10.2020 - 10.2023
- Diagnosed and resolved connectivity issues for network systems across multiple military installations.
- Provided technical support for communication equipment to ensure operational efficiency.
- Collaborated with team members to ensure network security compliance standards.
- Assisted in the implementation of new network technologies and upgrades.
- Configured and maintained secure network connections for sensitive operations.
- Configured routers, switches and other networking equipment according to specifications.
- Initiated upgrades of networking switches and firewalls.
- Resolved connectivity issues between servers or users' desktops by utilizing remote desktop connections or telnet sessions.
- Maintained user accounts in Active Directory and ensured that security policies were adhered to.
Education
High School Diploma -
Freedom High School
Morganton, NC06-2019
Skills
- Software development
- SQL
- Data structures
- Web technologies
- Application security compliance
- Software troubleshooting
- Iterative development
- DevOps practices
- Cross-functional collaboration
- Software documentation
- Network optimization
- Conflict resolution
- Effective communication
Certification
- Comptia Security+
Timeline
Software Engineer
United States Army
07.2025 - Current
Help Desk Support Specialist
United States Army
10.2023 - 07.2025
Network Support Specialist
United States Army
10.2020 - 10.2023
High School Diploma -
Freedom High School