Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
7
7
years of professional experience
Work History
Ground Electronic Transmission System Maintainer
Marine Corps
08.2020 - Current
Repaired and updated equipment to conform to company-wide standards.
Assessed existing infrastructure prior to installations, identifying potential obstacles or challenges that could impact project timelines or outcomes.
Provided training on use, troubleshooting, and calibration of equipment.
Performed preventive maintenance of communications equipment.
Responded to service requests during and after business hours.
Installed wiring, cabling and networking hardware on customer premises.
Team Member
McDonald's
02.2020 - 06.2020
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to team success by completing jobs quickly and accurately.
Supervisor
United Parcel Service, UPS
07.2017 - 12.2019
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Conducted regular reviews of operations and identified areas for improvement.
Developed effective improvement plans in alignment with goals and specifications.
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