David Christian

Reservation & Rental Management

• Supervised and approved the scheduling of events and activities across all indoor and outdoor recreation facilities.
• Coordinated with internal and external groups to ensure optimal space utilization and a high standard of customer service.
• Addressed concerns, needs, and feedback from the university community to enhance user experience and satisfaction.
• Ensured compliance with federal and state regulations, including ADA, risk management protocols, life safety codes, and other applicable policies.

Facility & Personnel Management

• Directly supervised three full-time staff members and one graduate assistant; provided indirect oversight for a fourth full-time staff member and over 250 part-time student employees.
• Led and managed facility operations for all recreational venues, ensuring efficient use, budget adherence, and alignment with university goals.
• Recruited, trained, mentored, and evaluated facility managers and customer service staff to maintain high performance standards.
• Delivered ongoing coaching and professional development, creating structured training and continuing education programs for all levels of staff.

Fiscal & Administrative Management

• Developed, monitored, and managed operating and wage budgets for indoor recreational facilities.
• Designed and implemented risk management procedures and training programs to promote safety and regulatory compliance.
• Reviewed and updated operational manuals and standard operating procedures to ensure relevance and effectiveness.
• Served as a liaison for user groups, resolving complaints, evaluating usage, and recommending policy or procedural changes as needed.
• Oversaw communication and scheduling for preventative maintenance, repair, and custodial operations.
• Collected and analyzed assessment data to inform continuous improvement and strategic planning effort

• Instructed over 60 Virginia Tech students on developing personalized wellness plans addressing short-term health needs and long-term goals.
• Guided students in identifying thoughts, attitudes, choices, and behaviors linked to lifelong health and wellness.
• Evaluated student performance based on participation (50%), pre/post fitness assessments, reflection paper (35%), and final exam (15%).

• Oversee the daily operations of two facilities (100,000 sq.ft and 40,000 sq.ft) facilities which includes strength and cardio equipment, 6 basketball courts, 8 lane pool with diving well, 12 racquetball courts, dance studio, gymnastics room, locker rooms and multipurpose spaces.
• Manage the hiring, onboarding, training, scheduling (WhenToWork), supervision, payroll, and evaluations for 50+ part-time check-in desk staff, student facility supervisors, and graduate student departmental assistants.
• Manage the logistics of all reservations and special events for both facilities and the turf fields (Lower SRA fields and MV fields).
• Maintain wages and operating budgets including monthly and yearly projections.
• Ensure strength, cardio and stretching equipment along with fitness accessories are cleaned, inspected, inventoried, and well maintained.
• Maintain student staff records for required university and Rec Sports meetings and trainings (CPR, Discrimination and Harassment, Customer Service, Risk Management Diversity Training, New Employee Orientation, as well as area-specific training).
• Collaborate with the Department of Facilities and non-university contractors/vendors to ensure the proper maintenance within the facilities.
• Work closely with maintenance staff to ensure fitness equipment receives preventative maintenance and remains in good working order.
• Create daily plan of operations for student staff (headcount collection, equipment inspections, cleaning schedule, and monitoring spaces for policy and procedure enforcement).
• Utilize Fusion (POS) operating system for equipment inventory, sales (locker, towel, guest passes, equipment, etc), facility access control, memberships, and general assessment.

• Develop, enforce, and evaluate all facility and P.E. based rules, policies and procedures for the Preston Health and Activities Center (PHAC) and the Physical Education Department.
• Order, maintain, and track inventory of facilities and P.E. equipment.
• Hire, train, schedule and evaluate graduate assistants, facility supervisors, and control desk workers.
• Serve as an instructor for P.E. activity classes.
• Teach CPR/First Aid/AED courses to staff.
• Supervise the 127,000 sq.ft. PHAC on a daily basis.
• Coordinate classes and reservations for the P.E. department.
• Utilize CSI Software for access control, equipment inventory and membership services.
• Assist in student workers payroll and budgeting of facility.
• Train and implement risk management policies and procedures for student workers.
• Repair and maintain facility and P.E. equipment.
• Assist in facility reservations and logistics of special events that occur before, during, and after normal operating hours.

• Developed, enforced, and evaluated all aquatics based rules, policies and procedures for the Bill Powell Natatorium.
• Purchased, maintained, and tracked inventory of all aquatics equipment.
• Managed and prepared aquatics budget and oversaw bi-monthly payroll for aquatics staff.
• Planned and implemented in-services for lifeguards.
• Recruited, hired, trained, and scheduled aquatics staff.
• Supervised daily pool operations of Bill Powell Natatorium, a 10 lane 25 yard x 25 meter, 350,000 gallon pool.
• Supervised all pump room operations and water chemistry and coordinated maintenance repairs with university facilities staff.
• Fixed water quality, filtration, strainer basket, U.V. and chlorinator issues.