David Clark
Middleburg,FL
Summary
Detail-oriented professional with experience in retail and customer service. Skilled in managing transactions, inventory, and customer inquiries, fostering loyalty and driving repeat business. Committed to enhancing the shopping experience through attentive service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Broudy's Liquors
03.2025 - 11.2025
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and debit transactions accurately.
- Monitored inventory levels and restocked shelves as needed.
- Collaborated with team members to ensure seamless operations.
- Addressed customer concerns promptly to enhance satisfaction.
- Learned company policies and procedures to support compliance.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Responded promptly to requests for assistance, spills and customer inquiries.
Sales Associate
Six Pack Supplements
06.2024 - 02.2025
- Assisted customers with product selection, ensuring a positive shopping experience.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Managed inventory levels, restocking shelves to meet customer demand.
- Provided product knowledge to customers, enhancing sales opportunities.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Gym Receptionist/Gym Trainer
MyTimeFitness
07.2022 - 05.2024
- Greeted and assisted members, ensuring a welcoming atmosphere at reception.
- Managed member inquiries, providing accurate information on services and schedules.
- Processed membership registrations and payments using point-of-sale systems efficiently.
- Coordinated appointment bookings for personal training sessions and fitness classes.
- Maintained cleanliness and organization of the reception area for optimal member experience.
- Assisted in implementing promotional campaigns to enhance member engagement and retention.
- Collaborated with fitness staff to address member concerns, fostering community relationships.
- Trained new receptionists on operational procedures and customer service standards effectively.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
- Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.
- Effectively resolved member conflicts or concerns, promoting a harmonious gym environment.
- Monitored check-ins to identify delinquent accounts and collect payments.
- Checked members into gym by scanning badges.
- Trained new reception staff on company policies, procedures, and software systems for consistent services across the team.
- Collaborated with personal trainers to ensure seamless communication of client schedules and needs.
- Enhanced gym member experience by providing friendly and efficient check-in and check-out services.
- Fostered positive first impression of gym by warmly greeting all visitors.
- Improved gym atmosphere with thorough cleaning and maintenance of reception area.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Organized group fitness classes, ensuring engaging and effective sessions for participants.
- Built strong relationships with clients through regular communication, follow-ups, and progress updates, fostering loyalty and trust.
- Increased gym membership retention by fostering a positive and motivating workout environment.
- Tailored workout programs to individual clients based on age, weight, goal and physical shortcomings.
- Discussed nutrition, weight control and general lifestyle changes with members to enhance weight loss.
- Created an inclusive environment at the facility that encouraged participation from individuals of diverse backgrounds.
- Motivated members to reach individual fitness goals with constructive feedback.
- Constructed class routines to improve strength, cardiovascular endurance and flexibility for members.
- Certified by American Red Cross in CPR and AED to address injuries.
- Demonstrated proper technique for exercises to avoid injuries.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Designed specific workout systems for individual clients based on performance ability.
- Educated clients on importance of proper nutrition to reach fitness objectives.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Demonstrated proper form and technique to prevent injury.
Cashier/Grocery Stocker/Meat Packer
Winn Dixie Supermarket
12.2020 - 06.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining a clean and organized checkout area to enhance customer experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Monitored inventory levels and restocked shelves to ensure product availability for customers.
- Collaborated with team members to improve checkout speed and reduce wait times for customers.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Operated grinders, mincers and other equipment to process meat, poultry and fish.
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
- Inspected equipment, checking for proper functioning and safety.
- Monitored meat inventory in cases, restocking with fresh products when needed.
- Stocked and rotated inventory of meats, poultry and fish to maintain quality and freshness.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree -
St. Johns River State College
Middleburg, FLHigh School Diploma -
Clay Highschool
Green Cove Springs, FL05-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer relations
- POS systems
- Honest and dependable
- Sales transactions
- Basic math
- Inventory restocking
- Liquor regulations and compliance
- Identification checks
Certification
- Certified NASM Personal Trainer
- CPR AED Certified
Timeline
Cashier
Broudy's Liquors
03.2025 - 11.2025
Sales Associate
Six Pack Supplements
06.2024 - 02.2025
Gym Receptionist/Gym Trainer
MyTimeFitness
07.2022 - 05.2024
Cashier/Grocery Stocker/Meat Packer
Winn Dixie Supermarket
12.2020 - 06.2022
No Degree -
St. Johns River State College
High School Diploma -
Clay Highschool