David Clemente
Alexandria,VA
Summary
Shift Manager at Janjer Enterprises with a strong focus on customer service and operational efficiency. Expert in cash handling and employee training, I successfully enhanced team performance and resolved customer concerns, ensuring a consistently positive dining experience. Proven decision-maker dedicated to maintaining high standards in food safety and service quality.
I'm an energetic and reliable professional with a strong background in team coordination and customer service. I possess a deep understanding of operational procedures and inventory management, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.
Overview
3
3
years of professional experience
Work History
Shift Manager
Janjer Enterprises
08.2022 - Current
1.) Team Supervision and Leadership
I oversee crew members during the shift, assign tasks and ensure all team members follow company procedures and food safety standards
2.) Customer Service Management
I handle customer concerns or complaints promptly and professionally, ensuring a positive experience.
3.) Operational Efficiency
I monitor kitchen and front-of-house operations to ensure speed, cleanliness, and product quality are maintained throughout the shift.
4.) Cash Handling and Reporting
I manage cash registers, perform shift-end reconciliations, and ensure accurate cash deposits and financial documentation.
Education
High School Diploma -
West Potomac High School
6500 Quander Rd, Alexandria, VA06.2024
Skills
- Punctual and Reliable
- Decision-making
- Customer service focus
- Employee training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Manager
Janjer Enterprises
08.2022 - Current
High School Diploma -
West Potomac High School
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