Dedicated professional with expertise in customer service, food safety, and dietary accommodation. Proven ability to enhance dining experiences while maintaining high standards of cleanliness and organization.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Server
Sunrise Senior Living
Alexandria, VA
03.2025 - Current
Provided excellent customer service to residents and their families.
Maintained cleanliness and organization of dining areas.
Engaged residents in conversation to enhance their dining experience.
Collaborated with kitchen staff to accommodate dietary restrictions.
Followed safety and sanitation guidelines during food service operations.
Trained new team members on dining procedures and best practices.
Supported special events by setting up and serving meals efficiently.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Greeted customers, answered questions, and recommended specials to increase profits.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Delivered food orders promptly and courteously.
Cleaned tables and chairs to prepare dining area for next customers.
Assisted in training new servers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Followed health safety guidelines when preparing and serving food products.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Freight Team Member
Home Depot
Alexandria, VA
02.2023 - Current
Executed efficient loading and unloading of freight from delivery trucks.
Organized merchandise on shelves for easy access and display.
Assisted customers in locating products throughout the store.
Maintained a clean and safe workspace in the freight area.
Collaborated with team members to maximize productivity during busy hours.
Operated equipment such as pallet jacks and forklifts safely and effectively.
Participated in inventory management by counting and tracking stock levels.
Reviewed labeling and stocking of on-shelf inventory to verify correct pricing and content information displayed to customers.
Eliminated safety hazards in loading and work areas, removed physical obstructions to truck access and identified slick or icy surfaces and precarious stacking or positioning.
Sales Driver
PERNONRECARD
ACCRA, GHANA
01.2017 - 10.2022
Developed customer relationships through effective communication and product knowledge.
Managed inventory levels to ensure availability of products for sales initiatives.
Trained team members on sales techniques and product features to enhance performance.