David Cohen
Naples,United States
Summary
Dynamic professional specializing in customer service and inventory management. Proven ability to optimize workflows and enhance guest experiences. Strong communication skills and commitment to teamwork drive exceptional results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Floor Staff/Bartender
Regal Cinemas
Naples, FL
09.2025 - Current
- Delivered exceptional customer service, resulting in increased guest satisfaction.
- Greeted customers warmly to create a welcoming atmosphere and enhance overall experience.
- Managed bar inventory and restocked supplies to guarantee uninterrupted service.
- Operated cash register and processed transactions with efficiency.
Delivery Driver
Amazon
Naples, FL
01.2025 - 09.2025
- Delivered packages to designated locations using company vehicles, ensuring timely arrival.
- Delivered exceptional customer service during interactions with recipients, enhancing customer satisfaction.
- Communicated with dispatch to confirm delivery schedules and resolve issues.
- Assisted in loading and unloading packages at delivery sites.
- Secured transport of goods by following safety protocols.
Barista
Ritz-Carlton
Naples, FL
03.2020 - 11.2024
- Prepared and served high-quality beverages, including espresso drinks and blended coffees.
- Greeted customers and accurately took orders for beverages and food items.
- Managed daily morning rush, delivering consistent customer service and optimizing workflow.
- Maintained cleanliness and organization of work area and equipment, ensuring compliance with health standards.
- Responded promptly to customer inquiries, contributing to increased satisfaction and loyalty.
- Regularly wiped down counters, washed dishes, and cleaned floors to uphold hygiene.
Audio / Visual Technician
PSAV
05.2019 - 02.2020
- Configured audio and visual equipment for events and presentations, enhancing audience engagement and experience.
- Maintained and troubleshot AV equipment, ensuring reliable performance during events.
- Organized cabling infrastructure according to best practices, promoting safety and efficiency.
- Managed inventory of audio-visual supplies, ensuring availability and organization for efficient access.
Busser / Customer Service Manager
Food & Thought
03.2017 - 03.2019
- Delivered food and beverages to customers promptly, enhancing overall dining experience.
- Collaborated with team members to ensure seamless service during peak hours.
- Restocked supplies to maintain smooth operations and minimize service delays.
- Collaborated with team members to deliver timely and efficient service during peak hours.
- Cleaned chairs, booths, and highchairs to maintain a pristine environment.
- Adhered to health and safety guidelines for cleaning and food handling tasks.
- Maintained clean dining area to enhance customer satisfaction and uphold hygiene standards.
Education
High School Diploma -
Golden Gate High School
Naples06-2014
Some College (No Degree) - Music Engineering
Florida SouthWestern State College
Fort Myers, FL05-2026
Skills
- Customer service excellence
- Point of sale systems
- Event coordination
- Audio equipment setup
- Multilingual communication in English and Spanish
- Effective communication skills
- Team collaboration
- Reliability and dependability
- Inventory management
- Workflow optimization
- DJing and music production
- Music proficiency (violin, piano, cello, guitar, bass)
- Volunteer experience (300 hours)
- Cross country and JROTC Raiders
- Professional demeanor
Traits
- Positive Leadership
- Self-Motivated
- Strong Work Ethic & Eagerness to grow
- Flexibility/Adaptability
- Great Communication Skills
- Multi-tasker
- Proficient in Technology both Software & Hardware
- Graphic Designer/DJ/Music Producer @Cross Kingdom Music
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Floor Staff/Bartender
Regal Cinemas
09.2025 - Current
Delivery Driver
Amazon
01.2025 - 09.2025
Barista
Ritz-Carlton
03.2020 - 11.2024
Audio / Visual Technician
PSAV
05.2019 - 02.2020
Busser / Customer Service Manager
Food & Thought
03.2017 - 03.2019
High School Diploma -
Golden Gate High School
Some College (No Degree) - Music Engineering
Florida SouthWestern State College