David Cohen
East Brunswick,NJ
Summary
Diligent [Desired Position] with background in maintaining high standards of quality and accuracy. Proven track record in identifying and resolving product defects, ensuring compliance with industry standards. Demonstrated expertise in process improvement and quality assurance methodologies.
Overview
7
7
years of professional experience
Work History
Quality Control Specialist
Equiniti (American Stock Transfer)
03.2018 - 05.2025
- Conducted thorough inspections of financial documents to ensure compliance with regulatory standards.
- Developed and implemented quality control processes to enhance operational efficiency.
- Trained and mentored junior staff on best practices in quality assurance methodologies.
- Collaborated with cross-functional teams to identify areas for process improvement.
- Managed documentation related to quality assurance procedures for accuracy and completeness.
- Led initiatives aimed at reducing discrepancies in reporting through improved inspection techniques.
- Reviewed and revised standard operating procedures to align with industry best practices.
- Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
- Minimized down time [Number]% by reducing production rework and recalls.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Reduced customer complaints by conducting thorough inspections and addressing issues proactively.
- Streamlined the quality control process, resulting in faster turnaround times for product releases.
Restricted Stock Transfer Associate
American Stock Transfer & Trust Company
03.2018 - 05.2025
- Managed client account transactions efficiently, ensuring compliance with regulatory standards.
- Developed and maintained operational procedures to enhance workflow accuracy and consistency.
- Led training sessions for new team members on industry software and best practices.
- Analyzed client feedback to implement service improvements, boosting customer satisfaction levels.
- Coordinated cross-departmental projects, fostering collaboration and communication among teams.
- Streamlined data entry processes, reducing errors and increasing processing speed significantly.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Timeline
Quality Control Specialist
Equiniti (American Stock Transfer)
03.2018 - 05.2025
Restricted Stock Transfer Associate
American Stock Transfer & Trust Company
03.2018 - 05.2025