Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
30
30
years of professional experience
Work History
Owner
Manco Painting, LLC
03.2013 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Introduced new methods, practices, and systems to reduce turnaround time.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Disc Jockey, Production Director
KVLL 94.7 FM
06.1993 - 02.2013
Participated in community events and fundraisers and professionally represented station.
Interviewed special guests and took callers' questions and song requests on air, using exemplary communication and client engagement skills.
Played songs fitting station's format and monitored each song's length to avoid dead air.
Found, researched, fact-checked and wrote scripts for relevant topics in local news.
Entertained guests with music matching desired genres and tempo.
Arranged libraries and playlists of music in advance of live events.
Installed, operated and maintained audio and video equipment at venues.
Used controllers and mixers to mix and sample music.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Cultivated interpersonal skills by building positive relationships with others.
Education
Bachelor of Science - Business Administration/Project Management
Southern New Hampshire University
Hooksett, NH
10.2024
Skills
Regulatory Compliance
KPI Management
Business Management
Labor Relations
Administrative Oversight
Budget Administration
Customer Relations
Operations Management
Contract Management
Bidding Processes
Project Estimating
Project Management
Business Administration
Timeline
Owner
Manco Painting, LLC
03.2013 - Current
Disc Jockey, Production Director
KVLL 94.7 FM
06.1993 - 02.2013
Bachelor of Science - Business Administration/Project Management