David Cole
Oceanside,CA
Summary
Service-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
11
11
years of professional experience
Work History
General Manager
Pieology Pizzeria
07.2023 - Current
- Managed two Pieology locations at once which includes 30 team members and shift managers. Developed leaders/managers and Team Members to ensure success of both restaurants.
- Developed and implemented strategies to increase sales and profitability, such as fundraising.
- Managed employee reviews, training, schedules, hiring, onboarding and terminations.
- Monitored financial performance, set budgets and controlled expenses such as cost of goods sold and labor to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Culinary Specialist Second Class
United States Navy
01.2016 - 06.2023
Barracks Manager
Assault Craft Unit FIVE, BEQ
01.2022 - 06.2023
- Supervised 6 staff members in the upkeep of 2 resident buildings consisting of: 180 rooms, 5 lounges, 6 laundry rooms, fitness Facilities (2 weight rooms, cardio room, basketball court and a tennis court), movie theater, 6 storage rooms and 9 maintenance rooms.
- As Petty Officer in Charge of the division's safety program, I established new measures and effectively enforced current regulations to lead my team in an overall score increase of 30% (63%-93%) over the 2021 safety inspection.
- Front desk services
- Resident relations
- Daily safety and sanitation inspections
- Maintenance calls
- Monthly furniture inventory management(valued over $1M)
- Quarterly equipment/furniture replacement budget (over $5,000- $10,000)
Watch Captain
Assault Craft Unit FIVE
11.2020 - 01.2022
- Team leader of 12 Culinary Specialist (Cooks) and 4 Food Service Personnel in preparation and serving of 300 meals daily.
- Customer service
- Menu planning, production, quality assurance
- Managing food cost (valued around $500,000 annually)
- Maintaining health inspection standards (Monthly Navy Medical Inspections)
- Maintaining stock control (3 food storerooms, monthly value over $49,000)
- As Training Petty Officer, I was directly responsible for continual training of 16 food service personnel which include:
- Knife skills, cooking/baking techniques
- Equipment maintenance and sanitation
- Foodborne illnesses and pest control
- Inventory management
- Records management
Watch Captain
USS JOHN P. MURTHA LPD26
04.2019 - 11.2020
- Largest team I have managed: (44 Food Service Personnel in total) 8 Culinary Specialists, 16 Food Service Assistants, as well as 20 Marines, in preparation of nearly 3,000 meals daily onboard USS John P. Murtha.
- Assisted in management, preparation, and execution of two Receptions in Visakhapatnam, India and Jeddah, Saudi Arabia; serving over 600 guests including foreign dignitaries, and Senior Naval Officers during USS John P. Murtha deployment 2019.
Watch Captain
USS MILIUS DDG69
05.2016 - 04.2019
- Team leader of 8 Culinary Specialists, as well as 6 Food Service personnel in preparation of nearly 1,000 meals daily.
Sandwich Artist
SUBWAYRestaurants
08.2015 - 01.2016
- Greeted guests, promoted specials and took orders
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products
- Trained new team members
- Operated and maintained food preparation equipment
- Safety and sanitation
- Collected customer payments
Fry Cook
Raising Cane's Restaurants
11.2014 - 06.2015
- Operated, cleaned, and maintained food service equipment such as fryers and griddles
- Cleaned, stocked and restocked workstations for maximum productivity.
- Marinated food items according to provided instructions and recipes
Ride Attendant
Amazing Jakes Food And Fun
05.2013 - 10.2014
- Customer relations and satisfaction
- Safety and sanitation of rides and surrounding areas
- Followed rules and regulations of operating 10 different attractions
- Issued tickets to customers and collected payment and fees for desired services.
Education
ServSafe San Diego County Food Handler
Food Service Management -
Specialized Military Education
San Diego02.2021
Watch Captain School -
Specialized Military Education
San Diego, CA03.2020
Naval Awards:
High School Diploma -
Mesquite High School
Gilbert, AZ05.2015
Skills
- Dining Facility Management
- Budget Development
- Staff Supervision and Coordination
- Food Stock and Supply Management
- Training and Development
- Safety programs
- Schedule Management
- Customer Relationship Management
- Health Inspections
- Microsoft Office applications
- Succession Planning
- Effective Leader
Timeline
General Manager
Pieology Pizzeria
07.2023 - Current
Barracks Manager
Assault Craft Unit FIVE, BEQ
01.2022 - 06.2023
Watch Captain
Assault Craft Unit FIVE
11.2020 - 01.2022
Watch Captain
USS JOHN P. MURTHA LPD26
04.2019 - 11.2020
Watch Captain
USS MILIUS DDG69
05.2016 - 04.2019
Culinary Specialist Second Class
United States Navy
01.2016 - 06.2023
Sandwich Artist
SUBWAYRestaurants
08.2015 - 01.2016
Fry Cook
Raising Cane's Restaurants
11.2014 - 06.2015
Ride Attendant
Amazing Jakes Food And Fun
05.2013 - 10.2014
ServSafe San Diego County Food Handler
Food Service Management -
Specialized Military Education
Watch Captain School -
Specialized Military Education
Naval Awards:
High School Diploma -
Mesquite High School
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